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    hi, i have bought the one care disc with a computer 7 months ago in U.S. but the guy who installed the program put a mail that is not mine, and i wanna use one care for 2 other computers how can i do that? when i try to install it in other computers appears a mail that i don´t have the password, and the disc is alone, i don´t have the box, please help!!

     

    Thursday, July 17, 2008 11:32 PM

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    Open OneCare and click Help/About to see the subscription LiveID. You *must* use that LiveID to activate on the 2nd and 3rd PC. Contact support for help with resetting the password on that LiveID - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If that LiveID is actually an active ID for the person you purchased the PC from, you will need to purchase another OneCare subscription as you are using the other person's subscription.

    -steve

    Friday, July 18, 2008 12:36 PM
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