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Error 0xC004F200 Windows 7 Build 7601 "This copy of Windows is not genuine" RRS feed

  • Question

  • Hi! After a couple of months using my Asus notebook,  I got an error number 0x004F200 and  my desktop screen showing "Windows 7 Build 7601 This copy of Windows is not genuine". Below is my diagnostic report. Thanks in advance for any help you can provide!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-CXMDD-X9DFT-32VHQ
    Windows Product Key Hash: A8asfbil8PMgcSPuDsxRQE45BbE=
    Windows Product ID: 00359-233-0338833-86301
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {EA3B0508-E068-41C8-94AA-B08410371610}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EA3B0508-E068-41C8-94AA-B08410371610}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32VHQ</PKey><PID>00359-233-0338833-86301</PID><PIDType>5</PIDType><SID>S-1-5-21-722284271-3506600782-2913249334</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K43U </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>220</Version><SMBIOSVersion major="2" minor="7"/><Date>20120220000000.000000+000</Date></BIOS><HWID>98333207018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-233-033883-00-1033-7601.0000-2732012
    Installation ID: 011441749281993885526851277291856992823563947612216244
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 32VHQ
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 9/30/2012 12:31:19 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:30:2012 00:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAAACAAAAAwABAAEA6GHelj5IEDMY/AyhRFWWOGI9gNoy48a/cvZQXg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        Notebook
      FACP            _ASUS_        Notebook
      HPET            _ASUS_        Notebook
      MCFG            _ASUS_        Notebook
      SSDT            AMD           POWERNOW
      SSDT            AMD           POWERNOW

    Saturday, September 29, 2012 4:59 PM

Answers

All replies

    • You can reactivate your Windows 7 installation by performing the following:

    1. Click on the Start button and in the Start Search box type in: slui.exe 3 and click on the icon that appears.

    2. Type in your Windows 7 Home Premium 25-character product key that is affixed to your ASUS laptop computer.

    3. Follow the instructions for phone activation (no charge).


    Carey Frisch

    Saturday, September 29, 2012 5:14 PM
    Moderator
  • Cached Online Validation Code: 0xc004c4a2

    your product key is blocked

    Windows Product ID: 00359-233-0338833-86301

    The product ID -233- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    And this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

    • Marked as answer by Will19 Sunday, September 30, 2012 6:45 AM
    Saturday, September 29, 2012 5:30 PM
    Answerer
  • Ok, I've gone through the phone activation which resulted with the installation ID that I've entered is not valid.  Customer support indeed mentioned that I do have a retail key and not an OEM key as stated on the sticker at the back of my computer. I'm going back to the shop where I bought this notebook. Thank you guys for the replies.
    Sunday, September 30, 2012 6:45 AM
  • For what version and edition of Windows is the sticker?

    If it's the same as what's installed, then you should simply be able to swap it into your system, using the Change Product Key link in the System properties page (which the Activation Operator should have tried with you)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 30, 2012 8:43 AM
    Moderator