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  • Question

  • my software is saying that this copy is not genuine and i have had this computer for 3 years. but i haven't actually use it for thr past two years. now i want to give it to my son and when i turned it on it said this copy is not genuine

    • Moved by Mike Kinsman Monday, May 21, 2012 2:04 PM off topic (From:TechNet Website Feedback)
    Saturday, May 19, 2012 5:31 PM

Answers

  • Download the Microsoft Genuine Advantage Diagnostic tool http://go.microsoft.com/fwlink/?linkid=52012): after running it, click on the Continue button; after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point) and then paste (using either right-click/Paste, or Ctrl+V ) into a post that you'll write in one of the Microsoft Genuine Advantage Forums that you can find at the following address

    Choose the most appropriate Forum according to the software that you are checking.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award

    • Proposed as answer by Mr. Wharty Thursday, May 31, 2012 12:04 AM
    • Marked as answer by Mr. Wharty Thursday, June 7, 2012 2:52 AM
    Saturday, May 19, 2012 8:32 PM

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