CRM Profile showing someone else's Name RRS feed

  • Question

  • Hi There,

    My Boss has created my CRM 2011 user on our DEVELOPMENT server. While I am logged into CRM it shows his name in to Top-Right corner. So Anything I create (lead , account) is showing "created by" as his name. I have cleared the cache, also tried looking into the SystemUserOrganizations and SystemUserAuthentication tables from backend to check any discrepancies. But could not find any.

    Thanks in Advance.


    Monday, July 2, 2012 1:17 PM

All replies

  • Hi,

    Is the first name and last name correctly set up? this is where that information is coming from.

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    Monday, July 2, 2012 2:04 PM
  • Hi,

    Thanks for replying.

    Yes the first name and last name are correctly set up in my user profile.

    Tuesday, July 3, 2012 4:31 AM
  • Can you click on the created by (user hyperlink) on a record that you have created. This will open the crm user record. Please check the first name and last name and full name. Please also check the login name. If this First name Last name and full name is the same as appearing on the screen top right corner then please ask you IT admin to get it changed to your name. 

    Hope this helps


    Wednesday, July 4, 2012 5:31 PM
  • Thanks for replying Devashish. I tried that but it opens the use record of my boss only. Its not opening my user profile record.

    Friday, July 6, 2012 8:59 AM