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what shud i do? RRS feed

  • Question

  • my pc was built from a shop and i spent £300 on it. now it comes up sayin my version of windows xp pro could be a counterfeit copy, but the shop that i bought if from do put multiple copys of windows on there pc's that they build and they have a licence so why is this happenin? i aint gonna spend anymore money on this pc so what should i do?
    Thursday, August 17, 2006 9:18 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Thursday, August 17, 2006 10:11 PM
    Moderator