Hello, I have an activated copy of windows but for a week or so now I keep getting my desktop image turn to black with a message in lower right saying:
Windows 7
Build 7601
Copy of windows 7 is not genuine
Also sometimes a windows dialog saying it's not genuine.
I built the computer myself and install Windows 7 many months ago (upon finishing build). I purchased a valid copy of windows from a creditable company online. Had no issues and activated at that time.
Since I recently started receiving this "not genuine" message, I tried reactivating via phone and it does activate (I've done this a few times now). After activation the massage goes away. Also says then that it's genuine. But every so often when
I restart the computer it reverts back to this black screen for my desktop and the not genuine message - so I go through the process again.
Also at started up I now get a black screen just after the login screen. This back screen says there for a minute or more and just shows my cursor then finally moves on and shows windows desktop etc.
I've ran a virus scan using Comodo (previously installed) and then downloaded, installed and run a scan with MalwareBytes. Both scans came back clean.
This "not genuine" issue and start up issue seemed start after updating a driver for video card. So could possibly be that, but I've tried reverting the drivers but that had no effect.
Many thanks for your help in advance!!
Here is my diagnostic tool output:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C6C6Y-KHG27-4CW2P
Windows Product Key Hash: Lipp8BybLj5o7GCTijyw7QB6ob0=
Windows Product ID: 00371-OEM-9318842-41060
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8E3CA53C-975B-49CE-BDAE-B7EE5F032C06}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-320-80004005_672A8F41-349-80004005_672A8F41-244-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8E3CA53C-975B-49CE-BDAE-B7EE5F032C06}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4CW2P</PKey><PID>00371-OEM-9318842-41060</PID><PIDType>8</PIDType><SID>S-1-5-21-602974018-3009920330-163617799</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DX79TO__</Model></SYSTEM><BIOS><Manufacturer>Intel
Corp.</Manufacturer><Version>SIX7910J.86A.0460.2012.0327.1627</Version><SMBIOSVersion major="2" minor="6"/><Date>20120327000000.000000+000</Date></BIOS><HWID>3C9D3B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product
GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>2F93928B6769F0C</Val><Hash>Md06uhk4wlKqRwvzvxfWGFesTo0=</Hash><Pid>81605-902-0388376-65847</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12"
Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:3:2014 16:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL DX79TO
FACP INTEL DX79TO
HPET INTEL DX79TO
MCFG INTEL DX79TO
ASF! INTEL DX79TO
ASPT INTEL DX79TO
SSDT INTEL SSDT PM
DMAR INTEL DX79TO
TCPA INTEL DX79TO
