Keep getting Windows Not Genuine Message With Black Desktop RRS feed

  • Question

  • Hello, I have an activated copy of windows but for a week or so now I keep getting my desktop image turn to black with a message in lower right saying:
    Windows 7
    Build 7601
    Copy of windows 7 is not genuine

    Also sometimes a windows dialog saying it's not genuine.

    I built the computer myself and install Windows 7 many months ago (upon finishing build). I purchased a valid copy of windows from a creditable company online. Had no issues and activated at that time.

    Since I recently started receiving this "not genuine" message, I tried reactivating via phone and it does activate (I've done this a few times now). After activation the massage goes away. Also says then that it's genuine. But every so often when I restart the computer it reverts back to this black screen for my desktop and the not genuine message - so I go through the process again.

    Also at started up I now get a black screen just after the login screen. This back screen says there for a minute or more and just shows my cursor then finally moves on and shows windows desktop etc.

    I've ran a virus scan using Comodo (previously installed) and then downloaded, installed and run a scan with MalwareBytes. Both scans came back clean.

    This "not genuine" issue and start up issue seemed start after updating a driver for video card. So could possibly be that, but I've tried reverting the drivers but that had no effect.

    Many thanks for your help in advance!!

    Here is my diagnostic tool output:

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-C6C6Y-KHG27-4CW2P
    Windows Product Key Hash: Lipp8BybLj5o7GCTijyw7QB6ob0=
    Windows Product ID: 00371-OEM-9318842-41060
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8E3CA53C-975B-49CE-BDAE-B7EE5F032C06}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-320-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8E3CA53C-975B-49CE-BDAE-B7EE5F032C06}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4CW2P</PKey><PID>00371-OEM-9318842-41060</PID><PIDType>8</PIDType><SID>S-1-5-21-602974018-3009920330-163617799</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DX79TO__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SIX7910J.86A.0460.2012.0327.1627</Version><SMBIOSVersion major="2" minor="6"/><Date>20120327000000.000000+000</Date></BIOS><HWID>3C9D3B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>2F93928B6769F0C</Val><Hash>Md06uhk4wlKqRwvzvxfWGFesTo0=</Hash><Pid>81605-902-0388376-65847</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:3:2014 16:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         DX79TO  
      FACP            INTEL         DX79TO  
      HPET            INTEL         DX79TO  
      MCFG            INTEL         DX79TO  
      ASF!            INTEL         DX79TO  
      ASPT            INTEL         DX79TO  
      SSDT            INTEL         SSDT  PM
      DMAR            INTEL         DX79TO  
      TCPA            INTEL         DX79TO  

    Wednesday, May 28, 2014 6:33 PM