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Windows Activation Service (slui.exe) does not run when started. Error 0x8002801D. Please help.

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First time asking a question on a forum because I'm lost. Read a lot of responses to similar questions to try to fix this but not helping. By the way, I'm not a very smart person in computers so some more easily explained instructions would be helpful.

Trying to click 'Activate Windows now' or using elevated command prompt to run slui.exe doesn't do anything. Going to event viewer, it is described as this,

License Activation (slui.exe) failed with the following error code:
0x8002801D

I have my antivirus disabled and use Windows 7 Professional. Here is a MGADiag report. Some possibly useful info are bolded.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows : OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7F4DEA42-F39B-4DA8-84E9-9ABB3ECB8704}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/ALicense Type

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7F4DEA42-F39B-4DA8-84E9-9ABB3ECB8704}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1769824415-1431721671-1121961635</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>42402CM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET62WW (1.42 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130124000000.000000+000</Date></BIOS><HWID>AAC93607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-3081-7601.0000-0892013
Installation ID: 012566872816250833192172237311444670704325875893654995
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Initial grace period
Time remaining: 42240 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 30/03/2013 11:12:20 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:30:2013 09:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln1w5QPOfEF8TyLdhE2qOTb0nPgucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-8A
FACP LENOVO TP-8A
HPET LENOVO TP-8A
MCFG LENOVO TP-8A
SLIC LENOVO TP-8A
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-8A
ASF! LENOVO TP-8A
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A

Some more info.

Doing the net stop sppsvc, cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
rename tokens.dat tokens.bar
cd %windir%\system32
net start sppsvc
slui.exe

method in command prompt doesn't work as slui.exe does not run.

slmgr.vbs /dlv command in command prompt works fine and shows the windows script host info.

I'll be honest, this was part of a computer I bought that was already activated and completely genuine. After a year, this common error 'Computer is not running genuine Windows' Error 0x8004fe22 came up with the MGADIAG report saying 'run slui.exe 0x2a 0x80070002' in the 'licensing' tab.

I was following Noel D Patton's help to somebody else with a similar problem on answers.microsoft.com to Nick Clegg 'Get error 0x8004fe22 - computer is not running genuine Windows'

and ran the same registry changes that he detailed there, which got the Validation code to 0 rather than 0x8004fe22 and caused licensing info to show up. But now I just can't activate it. Please help and thank you.

Saturday, March 30, 2013 12:42 AM

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I can't see anything amiss there - which means that I am out of ideas. :(

All I can recommend is either a repair install, or contacting MS WGA support direct.

WGA Support can be found here

North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0

Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Noel D PatonModerator Wednesday, April 24, 2013 9:39 AM
- Marked as answer by george1009Editor Friday, April 26, 2013 2:37 AM
Wednesday, April 17, 2013 11:28 AM

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If SLUI doesn't run, there's something amiss -

you say you've already attempted to repair the Licensing Store - but the Key showing in the report is still the OEM_SLP Key, and it's showing as being inside the grace period, rather than properly self-activated. (which may be why SLUI is failing)

Try changing the Key to the one on your COA sticker using the following command...

SLUI 3

follow the instructions

If it fails to do anything, please post your Windows event logs, and CBS.log file to your SkyDrive

Please open Event Viewer

In the left pane, navigate to the Windows Logs

right-click on Applications and select 'Save all events as...' save as Apps.evtx

repeat for the System logs - save as Sys.evtx

Compress both files, and upload to your SkyDrive - post a link.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Saturday, March 30, 2013 1:18 AM

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Thanks Noel for replying. I have to admire you after looking through your assistance to other guys with similar issues. If only Windows Troubleshooters were as effective and useful as you.

Unfortunately, nothing happens when slui 3 is tried in command prompt, except that each time in event viewer it comes up with the same message

License Activation (slui.exe) failed with the following error code:
0x8002801D

Here's the link: http://sdrv.ms/ZKiBjg

Saturday, March 30, 2013 2:03 AM

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This error is usually caused by a .NET problem (so far as I know) - we need to hunt it down

Please run the following commands in an Elevated Command Prompt

REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} /S

DIR C:\Windows\regtlibv12.exe /S

Post the results

Here are some instructions to make life easier :)

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Saturday, March 30, 2013 10:39 AM

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} /S

HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2
(Default) REG_SZ Microsoft WMI Scripting V1.2 Library

HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0

HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0\win32
(Default) REG_EXPAND_SZ %SystemRoot%\system32\wbem\wbemdisp.TLB

HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\FLAGS
(Default) REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\HELPDIR
(Default) REG_EXPAND_SZ %SystemRoot%\system32\wbem\

C:\Users\Isaac>DIR C:\Windows\regtlibv12.exe /S
Volume in drive C is Windows7_OS
Volume Serial Number is F417-8FA4

Directory of C:\Windows\Microsoft.NET\Framework\v4.0.30319

09/07/2012 12:40 AM 73,640 regtlibv12.exe
1 File(s) 73,640 bytes

Directory of C:\Windows\Microsoft.NET\Framework64\v4.0.30319

08/07/2012 11:24 PM 78,256 regtlibv12.exe
1 File(s) 78,256 bytes

Total Files Listed:
2 File(s) 151,896 bytes
0 Dir(s) 101,250,256,896 bytes free

C:\Users\Isaac>

Hope this helps

Saturday, March 30, 2013 10:49 AM

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The registry entries are correct - but the file sizes look a little strange to me.

Unfortunately, it appears that SFC can't scan those files directly

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.

You will be told that the drive is locked,

and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

then run the SFC.

SFC -System File Checker - Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.

Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Saturday, March 30, 2013 11:25 AM

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Ok, seeing that this might take a few hours for the chkdsk to take, I'll just say that the sfc scan came up with no errors. I'll probably get back to you in nine hours then with the chkdsk results and the CBS.log, after I wake up (I live in Australia). Thanks so much for the help.

Saturday, March 30, 2013 11:31 AM

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I may not be able to respond until tomorrow in that case - I'm off to the pub this afternoon :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Saturday, March 30, 2013 11:50 AM

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I finished the CHKDSK scan and also redid the SFC scan. In both no errors or integrity violations were found. If you need it, here's the CBS log.

http://sdrv.ms/120RuQY

Windows Activation or slui.exe still does not run.

The new MGADIAG report is below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7F4DEA42-F39B-4DA8-84E9-9ABB3ECB8704}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7F4DEA42-F39B-4DA8-84E9-9ABB3ECB8704}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1769824415-1431721671-1121961635</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>42402CM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET62WW (1.42 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130124000000.000000+000</Date></BIOS><HWID>AAC93607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-3081-7601.0000-0892013
Installation ID: 012566872816250833192172237311444670704325875893654995
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Initial grace period
Time remaining: 41280 minute(s) (28 day(s))
Remaining Windows rearm count: 3
Trusted time: 31/03/2013 2:36:57 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:30:2013 09:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln1w5QPOfEF8TyLdhE2qOTb0nPgucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-8A
FACP LENOVO TP-8A
HPET LENOVO TP-8A
MCFG LENOVO TP-8A
SLIC LENOVO TP-8A
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-8A
ASF! LENOVO TP-8A
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A

Saturday, March 30, 2013 3:38 PM

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2013-03-30 09:39:21, Error CBS Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND] 2013-03-30 09:39:21, Info CBS Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND] 2013-03-30 09:39:21, Error CBS Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

The CBS log is showing a number of errors like those above.

These relate to the CAT and MUM files used for updating - and we need to check these...

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821

(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your SkyDrive Public folder so I can take a look - post a link in your reply.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
Sunday, March 31, 2013 10:16 AM

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A few errors were found, but they were involved with Internet Explorer's Hyphenation and Spelling so I'm not sure if this is responsible.

Here's the link: http://sdrv.ms/YTtOLG

Thanks again.

Sunday, March 31, 2013 11:41 AM

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The errors that CheckSUR found are common in IE10 installs - MS is looking for a solution, currently - and are unfixable.

I'm not sure why SFC/CBS sees the errors I highlighted, while CheckSUR (which is designed to see such things) doesn't.

However - there appears to be a fix....

Open an Elevated Command Prompt, and run the following command....

dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 ,

reboot on demand,

then run another MGADiag report, and go to Windows Update, and see what's offered. If KB976932 is offered, attempt to install it.

You may find that you will have to uninstall and reinstall SP1 to properly cure the problem.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
Sunday, March 31, 2013 1:02 PM

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Sorry this command failed somehow. What the command prompt said is below.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>dism /online /remove-package /packagename:Package_for_KB976932~31
bf3856ad364e35~amd64~~6.1.1.17514

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7600.16385

Processing 1 of 1 - An error occurred - Package_for_KB976932 Error: 0x800f0825

Error: 0x800f0825

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Users\Isaac>

The DISM log is linked below if you want to take a look.

http://sdrv.ms/14G80ui

Regardless I'll try rebooting and checking Windows Update and if its offered, then i'll notify you.

Sunday, March 31, 2013 1:25 PM

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Just an update, as expected no offered packages in Windows Update.

Sunday, March 31, 2013 2:05 PM

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I was afraid of that - the error translates as "You are trying to uninstall a package that was installed on the computer and is now permanent. Therefore, this package cannot be uninstalled. "

Your only option would appear to be a repair install.

If you don't have a Windows 7 SP1 disk to hand... Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc -Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html

- and they should help you get through it (it's not as difficult as it looks!)

Always ask questions first if you're unsure - either here, or in sevenforums.

Good luck with it!

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Noel D PatonModerator Monday, April 1, 2013 4:29 PM
- Unproposed as answer by isaackim Saturday, April 6, 2013 9:33 AM
Sunday, March 31, 2013 2:08 PM

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Hi Noel, its me again with the same issue. I hope your still available.

Rather than doing a SP1 refresh and losing my settings/services, I chose to restore my computer using an Acronis image file I had of two months ago. For the past few days I reinstalled and updated my software and this same problem occured again, "Error 0x8004fe22". This time I tried fixing it using your instructions and registry fixes in http://www.sevenforums.com/windows-updates-activation/261481-suddenly-windows-7-not-genuine.html and had the same results as your other client until the very end, where his issue was fixed and license status was 'licensed', however mine went back to the previous state of being in a 'grace period' where my computer deactivated and slui.exe would not run. Following your previous instructions to me again, I managed to run dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 this time (Last time I deleted the SP1 installers to save space) and then went to Windows Update and updated my computer, including SP1 again. However this has not fixed the problem. Windows is not activated and slui.exe cannot run. Do you have any idea for how I should fix this? Below is my new MGADIAG.

However one thing that may be different is that now in event viewer it says Licence Activation (slui.exe) failed with the following error code: 0x80030002
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3FA1AA0E-3AFF-498D-BBDD-BEE3444D4E2C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3FA1AA0E-3AFF-498D-BBDD-BEE3444D4E2C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1769824415-1431721671-1121961635</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>42402CM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET62WW (1.42 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130124000000.000000+000</Date></BIOS><HWID>AAED3A07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-3081-7601.0000-0952013
Installation ID: 012566872816250833192172237311444670704325875893654995
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Initial grace period
Time remaining: 42960 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 5/04/2013 4:20:12 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:4:2013 19:08
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln1w5QPOfEF8TyLdhE2qOTb0nPgucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-8A
FACP LENOVO TP-8A
HPET LENOVO TP-8A
MCFG LENOVO TP-8A
SLIC LENOVO TP-8A
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-8A
ASF! LENOVO TP-8A
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A

Also below in the next post are any relevant logs you may wish to view. The CHKDSK and SFC scan has been done before the CBS.log was made. No problems were found during the scans. Also the 'unexpected or missing value "packagename" error' in the event log is related to my program Acronis true Image. I can uninstall and reinstall ATI if you think this error is relevant.
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
- Unproposed as answer by Noel D PatonModerator Wednesday, April 10, 2013 4:15 PM
Thursday, April 4, 2013 5:38 PM

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Your BIOS date is Jan 24 2013.

BIOS of that date may actually be non-compliant with Windows 7 installs.

For what version and edition of Windows is your computer licensed, according to the COA sticker on the case?

The 0x80030002 error you quote is not one I can recall ever seeing before - and my records have no 'translation' for it. What little I can find indicates that it's a very generic 'dunno' error, and we'd have to search deeper for a real error.

Please open Event Viewer

In the left pane, navigate to the Windows Logs

right-click on Applications and select 'Save all events as...' save as Apps.evtx

repeat for the System logs - save as Sys.evtx

Compress both files, and attach to your reply.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Thursday, April 4, 2013 9:01 PM

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According to the COA sticker underneath my battery, my computer is licensed to Windows 7 Pro OA.

Here are my logs: http://sdrv.ms/12nrhwg
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
- Unproposed as answer by Noel D PatonModerator Wednesday, April 10, 2013 4:15 PM
Friday, April 5, 2013 12:22 AM

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Also I checked in the BIOS and you're right, the BIOS time is 24 Jan while my system time is accurate. Even if Windows Time is enabled and starts automatically, they are not synchronising. My BIOS is uptodate. Just in case you think this is relevant.
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
- Unproposed as answer by Noel D PatonModerator Wednesday, April 10, 2013 4:15 PM
Friday, April 5, 2013 1:04 AM

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Just a note, I did find this article that I don't understand at all that may have some info on error 0x80030002.

http://blogs.msdn.com/b/heaths/archive/2006/01/18/error-2262-not-necessarily-a-fatal-error.aspx
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
Friday, April 5, 2013 4:10 AM

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Please upload the Application and System Event logs to your Skydrive, and post a link...

Please open Event Viewer

In the left pane, navigate to the Windows Logs

right-click on Applications and select 'Save all events as...' save as Apps.evtx

repeat for the System logs - save as Sys.evtx

Compress both files, and upload to SkyDrive or other favoured fileshare site and post a link.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
- Unproposed as answer by Noel D PatonModerator Wednesday, April 10, 2013 4:15 PM
Sunday, April 7, 2013 12:00 PM

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Thanks for replying.

Here's the link: http://sdrv.ms/17kTLun
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
- Unproposed as answer by Noel D PatonModerator Wednesday, April 10, 2013 4:15 PM
Sunday, April 7, 2013 2:18 PM

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The System log is mainly complaining about the uPnpHost service - so we'll have a look at that.

Open a Elevated Command Prompt, and run the following commands.

NET START UPNPHOST SC QC UPNPHOST SC QUERYEX UPNPHOST SC QPRIVS UPNPHOST SC SDSHOW UPNPHOST SC QSIDTYPE UPNPHOST .

post the results, and we'll see where we are.

There's also a number of events In the Application logs, with errors such as

Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\35CEEADAFA4294A48B2757CFDB5A9961\SourceList'

and it may be this which is causing your problems running CheckSUR.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Griffon33 Sunday, April 7, 2013 11:21 PM
- Unproposed as answer by Noel D PatonModerator Wednesday, April 10, 2013 4:15 PM
Sunday, April 7, 2013 2:38 PM

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The results are below,

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>NET START UPNPHOST
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\Users\Isaac>SC QC UPNPHOST
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: UPNPHOST
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalServiceAndN
oImpersonation
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : UPnP Device Host
DEPENDENCIES : SSDPSRV
: HTTP
SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Users\Isaac>SC QUERYEX UPNPHOST

SERVICE_NAME: UPNPHOST
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 4220
FLAGS :

C:\Users\Isaac>SC QPRIVS UPNPHOST
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: UPNPHOST
PRIVILEGES : SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege

C:\Users\Isaac>SC SDSHOW UPNPHOST

D:(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CC
DCLCSWRPWPDTLOCRSDRCWDWO;;;SO)(A;;CCLCSWRPLORC;;;IU)(A;;CCLCSWRPWPDTLOCRRC;;;LS)
(A;;CCLCSWRPWPDTLOCRRC;;;NS)

C:\Users\Isaac>SC QSIDTYPE UPNPHOST
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: UPNPHOST
SERVICE_SID_TYPE: UNRESTRICTED

C:\Users\Isaac>

Also the by going into regedit, the packagename error can be seen to involved with my Acronis True Image 2013 program. I can reinstall it if you think it will be helpful.

Thank you.

Monday, April 8, 2013 1:19 AM

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The service seems to be running happily enough at present - and all the settings appear normal

Please clear the Event Application and System logs, then uninstall Acronis, and reboot twice -then reinstall it and reboot twice, then post the new logs.

That may give me a chance to see if it's causing the problem , or unrelated.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Monday, April 8, 2013 6:00 AM

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OK, i've reinstalled and rebooted twice Acronis True Image. It seems that some files were missing and I needed to use Acronis True Image cleanup tool.

However this does not have seemed to do anything, and activation still doesn't work. The logs are below.

http://sdrv.ms/Z35Q3K

Monday, April 8, 2013 10:24 AM

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One of the ideas of removing Acronis was to reduce the likelihood that it was causing the problem - the associated errors appear to have gone now. and made things a little easier to read.

next job is to try to remove the other errors present in the System log

The driver \Driver\WUDFRd failed to load for the device USB\VID_147E&PID_2016\6&38fe0fa0&0&3.

WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126

The description for Event ID 27 from source e1cexpress cannot be found. Intel(R) 82579LM Gigabit Network Connection

Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80030002'.

These are all networking-related, apart from the first, which is for a fingerprint reader driver, so far as I can tell (does that make sense?)

The Networking errors are of more concern, for two reasons

1)one has the same error code as the SPP error

2) Networking is involved in SPP...

I suggest starting by resetting the WINSOCK services....

Open an Elevated COmmand Prompt, and run the following command

NETSH WINSOCK RESET

reboot on request, and see if that helps.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Tuesday, April 9, 2013 2:19 PM

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I tried that command prompt however unfortunately the problem hasn't changed. Thanks again for your help.

Wednesday, April 10, 2013 7:41 AM

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OK - try this one then....

NETSH WINHTTP RESET

After the reboot, please run the following command, and post the results,

DIR C:\Windows\Rtlihvs.dll /S

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 9:44 AM

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If I try this command, it comes up with a choice.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>NETSH WINHTTP RESET

The following commands are available:

Commands in this context:
reset proxy - Resets WinHTTP proxy setting to DIRECT.
reset tracing - Resets WinHTTP trace parameters to default.

C:\Users\Isaac>

What should I do?

Wednesday, April 10, 2013 10:20 AM

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Sorry about that....

please run both

NETSH WINSOCK RESET PROXY

NETSH WINSOCK RESET TRACING

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 10:53 AM

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Thanks, the results are below.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>DIR C:\Windows\Rtlihvs.dll /S
Volume in drive C is Windows7_OS
Volume Serial Number is F417-8FA4
File Not Found

C:\Users\Isaac>

Wednesday, April 10, 2013 11:03 AM

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That explains the Code 126 error then :)

You need to uninstall and reinstall the Wireless LAN drivers involved. - get the latest set of Win7 drivers from the Lenovo site.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 12:13 PM

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I just reinstalled my ThinkPad 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card Adapter driver however the same 'file not found' error for rtlihvs.dll still occurs. Looking up the dll file, it seems to be involved with the Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC module, and I'm not sure if I'm supposed to have that file as I don't have any Realtek hardware on my laptop. Anyway thanks for the help

Wednesday, April 10, 2013 12:48 PM

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Have a look in Device Manager - make sure that you enable View of Hidden Devices - what's showing an error flag (if anything)?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 1:05 PM

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I have just done this, and enabled show hidden devices, but nothing is showing an error flag

Wednesday, April 10, 2013 1:52 PM

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OK - then there's probably a service installed that's causing it... I'm just not sure how to find the culprit.

Perhaps this...

Please download RegScannerx64 from http://www.nirsoft.net/utils/regscanner-x64.zip

Extract the contained files to a folder, and read the notes at http://www.nirsoft.net/utils/regscanner.html

Open RegScanner, and in the Search box, type

Rtlihvs.dll

Select 'Registry item contains the specified string' from the Matching droplist

make sure that all four boxes in the Look at: line are ticked

put a tick in the 'Scan the following base keys box, and highlight just the

HKEY_LOCAL_MACHINE entry in the list

UNtick the 'Exclude the following...' box, and click OK

When the scan is complete, click on View , and select HTML Report, All Items

This will open a new browser page with the results. Save the page as a Web Archive page (*.mht) and then compress it, and upload it to your Skydrive and post a link.

I'll see what I can make out of that.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 2:13 PM

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Here is the report:

http://sdrv.ms/10TbL8R

Wednesday, April 10, 2013 2:40 PM

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OK

In an Elevated Command Prompt, please run the following commands

REG QUERY HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\0013\Ndi /S

IPCONFIG /ALL

post the results

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 3:54 PM

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The results are below.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>REG QUERY HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E
325-11CE-BFC1-08002BE10318}\0013\Ndi /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi
Service REG_SZ RTL8192Ce

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\IHVExtensions
ExtensibilityDLL REG_SZ %SystemRoot%\system32\Rtlihvs.dll
UIExtensibilityCLSID REG_SZ {6C2A8CCA-B2A2-4d81-A3B2-4E15F445C312}
GroupName REG_SZ Realtek CCX SDK IHV Service
AdapterOUI REG_DWORD 0xe04c

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\Interfaces
UpperRange REG_SZ ndis5,mdcwifi,wifipro
LowerRange REG_SZ wlan,ethernet,vwifi

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\AH_BcnIntv
default REG_SZ 100
ParamDesc REG_SZ Beacon Interval
type REG_SZ int
min REG_SZ 20
max REG_SZ 1000
step REG_SZ 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\bLeisurePs
ParamDesc REG_SZ Associated Power Save
type REG_SZ enum
default REG_SZ 2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\bLeisurePs\enum
2 REG_SZ AUTO
0 REG_SZ DISABLE
1 REG_SZ ENABLE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\Dot11dEnable
ParamDesc REG_SZ 802.11d
type REG_SZ enum
default REG_SZ 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\Dot11dEnable\enum
0 REG_SZ Disable
1 REG_SZ Enable

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\PreambleMode
ParamDesc REG_SZ Preamble Mode
type REG_SZ enum
default REG_SZ 2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\PreambleMode\enum
1 REG_SZ Long only
2 REG_SZ Short & long

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\RegROAMSensitiveLevel
ParamDesc REG_SZ Roaming Sensitivity Level
Type REG_SZ enum
Default REG_SZ 80

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\RegROAMSensitiveLevel\enum
127 REG_SZ Disable
65 REG_SZ High
70 REG_SZ Middle
80 REG_SZ Low

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\TxPowerLevel
ParamDesc REG_SZ TX Power Level
type REG_SZ enum
default REG_SZ 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\TxPowerLevel\enum
0 REG_SZ Auto
1 REG_SZ 100 %
2 REG_SZ 75 %
3 REG_SZ 50 %
4 REG_SZ 25 %

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\WirelessMode
ParamDesc REG_SZ Wireless Mode
type REG_SZ enum
default REG_SZ 8

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\params\WirelessMode\enum
2 REG_SZ IEEE 802.11b
4 REG_SZ IEEE 802.11b/g
8 REG_SZ IEEE 802.11b/g/n

C:\Users\Isaac>
C:\Users\Isaac>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : THINK
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 1x1 11b/g/n Wireless LAN PCI Express Half
Mini Card Adapter
Physical Address. . . . . . . . . : 1C-65-9D-FD-0C-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4551:a7e0:4237:1fb9%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 10 April 2013 10:40:01 PM
Lease Expires . . . . . . . . . . : Thursday, 11 April 2013 10:49:00 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 253519261
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-1D-57-D9-F0-DE-F1-4E-87-29

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : F0-DE-F1-4E-87-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 88-9F-FA-EA-9F-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2EAA7AFD-908C-47E6-B43E-E3447C03FD1C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{26BEDCC8-9B71-44E6-A45E-D630F586DFE7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1C653254-C6EC-43F2-B1AD-1C43DAE1D46A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:2c9b:35d0:91de:31c5(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2c9b:35d0:91de:31c5%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Isaac>

Wednesday, April 10, 2013 4:09 PM

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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BF
C1-08002BE10318}\0013\Ndi\IHVExtensions
ExtensibilityDLL REG_SZ %SystemRoot%\system32\Rtlihvs.dll
UIExtensibilityCLSID REG_SZ {6C2A8CCA-B2A2-4d81-A3B2-4E15F445C312}
GroupName REG_SZ Realtek CCX SDK IHV Service
AdapterOUI REG_DWORD 0xe04c

It seems that these are the drivers for a RTL8192Ce integrated card.

What is the exact make and model of your machine?

I've found RealTek's drivers here ftp://WebUser:Lc9FuH5r@95.130.192.218/cn/wlan/RTL8191SU_AutoInstallPackage.zip

- don't install them yet, until I've been able to confirm that they are the correct ones for your hardware, and tried tracking back through the registry.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 10, 2013 4:28 PM

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The make and model of my machine is a Lenovo Thinkpad T520, 4240-2CM

Wednesday, April 10, 2013 4:30 PM

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Actually I've just looked through my network adaptor's properties and you're right, I do have a RTL8192Ce integrated card. I'm just wondering about the link you gave me, as it says it's for RTL8191SU, a different model. Unfortunately going to Realtek's support page they do not have a driver for RTL8192Ce so I'm not sure what to install.

Saturday, April 13, 2013 1:18 PM

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Sorry about the delay - real life got in the way!

Try installing the drivers that I linked to - with luck they'll work (although I can't find that file in there, it may not be required for that set of drivers)

Make sure that you have a System Restore point set first.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Sunday, April 14, 2013 8:46 AM

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Thanks for the advice. I installed the drivers and now the dll file is recognised, though the slui.exe problem still exists.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>slui.exe

C:\Users\Isaac>DIR C:\Windows\Rtlihvs.dll /S
Volume in drive C is Windows7_OS
Volume Serial Number is F417-8FA4

Directory of C:\Windows\System32

06/07/2011 11:31 PM 595,968 Rtlihvs.dll
1 File(s) 595,968 bytes

Directory of C:\Windows\SysWOW64

06/07/2011 11:31 PM 595,968 Rtlihvs.dll
1 File(s) 595,968 bytes

Total Files Listed:
2 File(s) 1,191,936 bytes
0 Dir(s) 81,179,127,808 bytes free

C:\Users\Isaac>

Monday, April 15, 2013 1:47 PM

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OK = please post a new MGADiag report, and new event logs.

We may be able to see the wood for the trees, now :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Monday, April 15, 2013 2:07 PM

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Ok thanks.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3FA1AA0E-3AFF-498D-BBDD-BEE3444D4E2C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3FA1AA0E-3AFF-498D-BBDD-BEE3444D4E2C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1769824415-1431721671-1121961635</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>42402CM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET62WW (1.42 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130124000000.000000+000</Date></BIOS><HWID>AAED3A07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-3081-7601.0000-1032013
Installation ID: 016344527035721100168113052491939302553741643200476452
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Initial grace period
Time remaining: 27240 minute(s) (18 day(s))
Remaining Windows rearm count: 3
Trusted time: 16/04/2013 1:55:00 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEAln1w5QPOAB98QXxPIt2ETao5NvSc+C5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-8A
FACP LENOVO TP-8A
HPET LENOVO TP-8A
MCFG LENOVO TP-8A
SLIC LENOVO TP-8A
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-8A
ASF! LENOVO TP-8A
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A

Links for logs are below. It's interesting that in the system log, the error entry for Windows Media Player Network sharing service comes up with a upnp error that has the same error code 0x80030002 that slui.exe has. I think we're onto something here.

http://sdrv.ms/117d8Rf

Monday, April 15, 2013 4:00 PM

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Unfortunately the '0x80030002' is a 'Unknown Error' flag, so they could be totally different causes :(

Let's go back to first principles, and learn all we can about the SPPSVC which is intricately involved with slui operations....

Please open an
Elevated (Administrator) Command Prompt window and use the following
commands....

net start sppsvc

sc qc sppsvc

sc queryex sppsvc

sc qprivs sppsvc

sc qsidtype sppsvc

sc sdshow sppsvc

Copy and paste
the output to your reply

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 17, 2013 9:00 AM

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Ok here it is
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>net start sppsvc
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\Users\Isaac>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Users\Isaac>sc queryex sppsvc

SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 4136
FLAGS :

C:\Users\Isaac>sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: sppsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilege

C:\Users\Isaac>sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: sppsvc
SERVICE_SID_TYPE: UNRESTRICTED

C:\Users\Isaac>sc sdshow sppsvc

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD)

C:\Users\Isaac>

Wednesday, April 17, 2013 9:03 AM

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That looks normal enough

There are some references to the 0x80030002 error that may indicate that the problem is in the registry - a missing value somewhere. Unfortunately, my registry skills are limited, so I can only really suggest a couple of potential places to look...

Please open an Elevated Command Prompt, and run the following commands.

REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion"

REG QUERY "HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion"

post the results

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Wednesday, April 17, 2013 9:53 AM

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There's a lot to look at for this one

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Isaac>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
CurrentVersion REG_SZ 6.1
CurrentBuild REG_SZ 7601
SoftwareType REG_SZ System
CurrentType REG_SZ Multiprocessor Free
InstallDate REG_DWORD 0x4e559dfb
RegisteredOrganization REG_SZ
RegisteredOwner REG_SZ Isaac
SystemRoot REG_SZ C:\Windows
InstallationType REG_SZ Client
EditionID REG_SZ Professional
ProductName REG_SZ Windows 7 Professional
ProductId REG_SZ 00371-OEM

<PRODUCTID DATA REDACTED>
CurrentBuildNumber REG_SZ 7601
BuildLab REG_SZ 7601.win7sp1_gdr.130318-1533
BuildLabEx REG_SZ 7601.18113.amd64fre.win7sp1_gdr.130318-1533
BuildGUID REG_SZ 48ac0875-1ced-46e3-916a-b1e75591eae2
CSDBuildNumber REG_SZ 1130
PathName REG_SZ C:\Windows
CSDVersion REG_SZ Service Pack 1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Accessibility
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AdaptiveDisplayB
rightness
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\APITracing
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ASR
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Audit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Compatibility32
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Console
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CorruptedFileRec
overy
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\DefaultProductKe
y
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\DefaultProductKe
y2
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\DeviceDisplayObj
ects
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\DiskDiagnostics
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\drivers.desc
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\EFS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\EMDMgmt
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Event Viewer
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Font Drivers
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Font Management
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontDPI
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontLink
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontMapper
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\GRE_Initialize
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ICM
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execu
tion Options
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\InstalledFeature
s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\KnownFunctionTab
leDlls
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\KnownManagedDebu
ggingDlls
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\LanguagePack
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI Extensions
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI32
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MiniDumpAuxiliar
yDlls
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MsiCorruptedFile
Recovery
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkCards
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NtVdm64
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NvCache
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\OpenGLDrivers
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PeerDist
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PeerNet
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PerHwIdStorage
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Ports
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileLoader
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileNotificat
ion
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\related.desc
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SeCEdit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\setup
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
onPlatform
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SPP
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Superfetch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\UnattendSettings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Userinstallable.
drivers
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WbemPerf
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows Activati
on Technologies
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winsat
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinSATAPI
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF

C:\Users\Isaac>
C:\Users\Isaac>REG QUERY "HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows NT\Current
Version"

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion
CurrentVersion REG_SZ 6.1
CurrentBuild REG_SZ 7601
SoftwareType REG_SZ System
CurrentType REG_SZ Multiprocessor Free
InstallDate REG_DWORD 0x0
RegisteredOrganization REG_SZ
RegisteredOwner REG_SZ Isaac
SystemRoot REG_SZ C:\Windows
InstallationType REG_SZ Client
EditionID REG_SZ Professional
ProductName REG_SZ Windows 7 Professional
CurrentBuildNumber REG_SZ 7601
BuildLab REG_SZ 7601.win7sp1_gdr.130318-1533
BuildLabEx REG_SZ 7601.18113.amd64fre.win7sp1_gdr.130318-1533
BuildGUID REG_SZ 48ac0875-1ced-46e3-916a-b1e75591eae2
CSDBuildNumber REG_SZ 1130
PathName REG_SZ C:\Windows

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Acce
ssibility
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Adap
tiveDisplayBrightness
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AeDe
bug
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\APIT
racing
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AppC
ompatFlags
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\ASR
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Audi
t
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Boot
Mgr
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Comp
atibility32
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Devi
ceDisplayObjects
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\driv
ers.desc
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Driv
ers32
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\EFS
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Even
t Viewer
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Font
Drivers
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\ICM
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\IniF
ileMapping
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Know
nFunctionTableDlls
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Know
nManagedDebuggingDlls
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\MCI
Extensions
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\MCI3
2
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Mini
DumpAuxiliaryDlls
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Netw
orkList
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\NtVd
m64
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Open
GLDrivers
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Peer
Net
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\PerH
wIdStorage
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Prof
ileLoader
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Prof
ileNotification
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Sche
dule
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\SeCE
dit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Soft
wareProtectionPlatform
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svch
ost
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Syst
emRestore
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Trac
ing
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Unat
tendSettings
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Wbem
Perf
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Wind
ows
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Winl
ogon
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Wins
at
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Cons
ole
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Font
DPI
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Font
Link
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Font
Mapper
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Font
s
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Font
Substitutes
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\GRE_
Initialize
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Imag
e File Execution Options
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Lang
uagePack
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Netw
orkCards
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Perf
lib
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Port
s
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Prin
t
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Prof
ileList
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Time
Zones

C:\Users\Isaac>
- Edited by Noel D PatonModerator Wednesday, April 17, 2013 11:19 AM redact confidential info
Wednesday, April 17, 2013 10:48 AM

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I can't see anything amiss there - which means that I am out of ideas. :(

All I can recommend is either a repair install, or contacting MS WGA support direct.

WGA Support can be found here

North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0

Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Noel D PatonModerator Wednesday, April 24, 2013 9:39 AM
- Marked as answer by george1009Editor Friday, April 26, 2013 2:37 AM
Wednesday, April 17, 2013 11:28 AM

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Ok, thanks for the help regardless. I'll let you know what I did.

Wednesday, April 17, 2013 11:41 AM

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Windows Activation Service (slui.exe) does not run when started. Error 0x8002801D. Please help.

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