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Genuine Win 7declared non-genuine after KB2718704 patch RRS feed

  • Question

  • KB2718704 (size=83KB) came up in Windows update and I installed it.  As soon as I did, a notice appeared that said my copy of Win 7 was not valid.  It most definitly is! Installed from a factory sealed Box and the original unused product key. It activated perfectly.

    I know this update has something to do with digital certificates and is connected with the recent Flame Malware, but why is it doing this to me?  System Restore fixed it, but why did this happen?

    Thanks in advance..........LightByrd

    Thursday, June 7, 2012 1:50 AM

Answers

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  • "LightByrd" wrote in message news:be681fa0-a088-4bef-ace1-fb95f15301b1...

    KB2718704 (size=83KB) came up in Windows update and I installed it.  As soon as I did, a notice appeared that said my copy of Win 7 was not valid.  It most definitly is! Installed from a factory sealed Box and the original unused product key. It activated perfectly.

    I know this update has something to do with digital certificates and is connected with the recent Flame Malware, but why is it doing this to me?  System Restore fixed it, but why did this happen?

    Thanks in advance..........LightByrd

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 7, 2012 7:27 AM
    Moderator
  • Please read the top sticky titled "Please Read Before Posting."

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, June 7, 2012 2:27 PM
    Answerer
  • Thank you Noel.

    Here is the report generated by MGA:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ43W-M24C2-TVVCR
    Windows Product Key Hash: a69V/WT0Vm3m2VIfUyHhMAyl4Mk=
    Windows Product ID: 00371-221-4662566-86043
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {929F595D-5CBD-44FF-B95A-07DCD5E7B7FE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{929F595D-5CBD-44FF-B95A-07DCD5E7B7FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TVVCR</PKey><PID>00371-221-4662566-86043</PID><PIDType>5</PIDType><SID>S-1-5-21-3729134036-4023787375-2264185481</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DXP061                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.5.3 </Version><SMBIOSVersion major="2" minor="3"/><Date>20071122000000.000000+000</Date></BIOS><HWID>DE8D3C07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>86D917FC1F81500</Val><Hash>cPHlnVJpXknsDw1NmgUILMAsbog=</Hash><Pid>73931-640-4339835-57976</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-466256-00-1033-7600.0000-0542012
    Installation ID: 016585937300936033676491216142269334072360568121534691
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TVVCR
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 6/7/2012 1:13:08 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:5:2012 17:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAEAAAABAAEAAQABAAAAAQABAAEAJJSWLYg8zOFIRcqOWmUQK8wx

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    B8K   
      FACP   DELL    B8K   
      HPET   DELL    B8K   
      BOOT   DELL    B8K   
      MCFG   DELL    B8K   
      SSDT   DELL  st_ex
      DUMY   DELL    B8K   
      SLIC   DELL    B8K 

    ~~~~~~~~~~~~~~~~

    This from my Dell 9200 Win 7 Pro 2GB ram  

    Please remember that I did restore the system to remove the error and so this report is based on the condition of my system now.  (I do NOT feel like recreating t he error condition for obvious reasons.

    There was no COA sticker, as my purchase was not OEM, but a full retail package.

    Thanks again,  Richard (LightByrd


    LightByrd

    Thursday, June 7, 2012 5:18 PM
  • Windows Product ID: 00371-221-4662566-86043

    HrOnline: 0xC004C4A2

    The product ID -221- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    And this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

    Thursday, June 7, 2012 6:19 PM
    Answerer
  • My turn to miss one.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, June 7, 2012 6:47 PM
    Answerer
  • LOL! I use the senior moment excuse.
    Thursday, June 7, 2012 6:50 PM
    Answerer
  • I'm the one who's 70!

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, June 7, 2012 7:33 PM
    Answerer
  • "george1009" wrote in message news:c2f81ba6-97ef-49e9-9caf-b8e5676f4d3c...
    LOL! I use the senior moment excuse.
     
    {caffeine}
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 7, 2012 8:02 PM
    Moderator
  • Please feel free to submit a confidential Counterfeit Software Report directly with Microsoft.  You also may wish to review: How to resolve a Windows Genuine Advantage product key or volume license key validation issue.

    Carey Frisch

    Thursday, June 7, 2012 9:18 PM
    Moderator
  • All I know is I that the purchase was made some months ago from an eBay store with 100% positive feedback and I activated the product with Microsoft in the usual manner and they validated it. It has worked fine these many monthsand getting updates etc. is not a problem.  Perhaps when I upped it to SP 1?


    LightByrd

    Thursday, June 7, 2012 10:08 PM
  • Most likely, a recent Microsoft audit found that a MSDN Subscriber was illegally distributing product keys and thus terminated the subscription, thus invalidating any and all product keys associated with that individual's MSDN Subscription.  Please see: MSDN Licensing

    Carey Frisch


    Thursday, June 7, 2012 10:19 PM
    Moderator
  • Feedback is easy.  The seller sells enough other goods to build up a good feedback score and then starts selling the counterfeit stuff.  The MSDN product key is a genuine key, but only valid for the MSDN subscriber to whom it was issued.  Since MSDN keys permit activation on 10 computers it takes a while for Microsoft to detect that the activations are by many users scattered geographically.  Microsoft investigates and when it determines abuse it blocks the key.  By the time this all happens the seller is long gone and probably opened another site and started over again.  The counterfeiters are harvesting these keys from fraudulently obtained subscriptions.  The counterfeit product is produced on sophisticated equipment in China.  The bottom line is never purchase expensive, licensed software on eBay, the Amazon Marketplace, or any other discount website.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, June 7, 2012 10:27 PM
    Answerer
  • No, Carey. The counterfeiters purchase subscriptions with fraudulently obtained credit card info, harvest the keys from the subscriptions, and print the keys on the labels used in the manufacture of the case contents. It is a very sophisticated system.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, June 7, 2012 10:32 PM
    Answerer