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Group policies have appeared restricting functions of XP since WGA RRS feed

  • Question

  •  I am an IT Proffessional (MCP)

    One of my clients has a genuine copy of WXP  installed but it must have been installed by the OEM with a bulk licence as it did not match the licence number on the sticker. He was not happy when WGA told him that his licence wasn't genuine and bought an XP licence upgrade. Using the tools available I checked the licence and then changed the number to match the new upgrade licence. the WGA notifications and icons dissapeared.

    So far so good!

    System restore has disappeared due to a group policy according to a popup error message.

    Policy editor does not even show system restore in it (various forums tell you how to fix the problems with policy editor) but I did find a fix (can't remember the exact details) which was to edit the registry.

    The user now has a problem which, to fix, I need to see Hidden files and folders but guess what! the Folders Option has disappeared from the Tools menu!.

    Trying to get it back brings up the no access due to a policy!

    I have tried running the tool re: "the bulk licences validated over a 24 hour  period on a faulty server" but no joy.

    I understand the reasoning behind buggering up illegal O/S's but this is a genuine paid for one which, when the fix was applied, should have reverted back to the state it was in before the erronious non genuine message.

    Please supply instructions (preferably not using policy editor as it seems to indicate that nothing has changed) for taking out the policies mentioned above and any other "Easter Eggs" that I haven't come accross yet, that would have been put in place by WGA so we (my client and I) can all get back to doing something constructive.

    Thanks

    Following is the WGA Diagnostic Report

    Diagnostic Report (1.5.0717.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Windows Product Key: *****-*****-4XDWR-8KJMW-3RGPR

    Windows Product Key Hash: mpYvQxKRbA615pXaWx2+zPpN28Y=

    Windows Product ID: 55274-011-6157295-22157

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    ID: cb019dad-906a-43eb-b4d4-dd6a2f7d1355

    Is Admin: Yes

    AutoDial: No

    Registry: 0x0

    WGA Version: Registered, 1.5.554.0

    Signed By: Microsoft

    Validation Diagnostic:

    Resolution Status: N/A

     

    System Scan Data-->

    Scan: Complete

    Cryptography: Complete

     

    Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.5.554.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 114

    Office Diagnostics:

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>cb019dad-906a-43eb-b4d4-dd6a2f7d1355</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-3RGPR</PKey><PID>55274-011-6157295-22157</PID><PIDType>5</PIDType><SID>S-1-5-21-1123561945-1454471165-839522115</SID><SYSTEM><Manufacturer>Micro-Star Inc.                 </Manufacturer><Model>MS-6529                         </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.        </Manufacturer><Version>V1.1                            </Version><SMBIOSVersion major="2" minor="3"/><Date>20010911000000.000000+000</Date></BIOS><HWID>8BDB32E70184C05A</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>            <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57410</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Thursday, November 30, 2006 6:34 AM

Answers

  • The WGA program does not modify group policies in anyway, shape, or form.

     

    I suggest filing a support request at www.support.microsoft.com for the WindowsXP GP issue you're experiencing. The Microsoft WGA Product Key Update Tool does create a system restore - if you did not use this to modify your product key - what did you use then? I would suggest following up in that channel.

     

    However, your copy of Office is not genuine. I recommend going to www.microsoft.com/genuine to validate your copy of Office.

     

    -phil

    Thursday, November 30, 2006 11:10 AM