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windows xp not passing validation but it's original RRS feed

  • Question

  • hi, I purchased an original sealed copy of windows xp off ebay some months ago. it has been working fine and now all of a sudden it saying product key not valid. I have original holographic disk and original holographic sticker with book. Why is microsoft locking out legitimate keys? now they are trying to charge me £95 for another copy. Was gonna try and get the  advantage kit but i not sure if i can get the guys address and name it was done through paypal. Any suggestions as im really annoyed about this. I can provide pictures of the original disk and licence key etc if it is required.
    Friday, August 7, 2009 9:46 AM

Answers

  • Hello satanzdaughter,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  A VLK is classified as "invalid" if it was not authentically generated by Microsoft, but instead was generated by software counterfeiters using a pirating program known as a key generator (keygen).

    Also, a note about Volume Licenses.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    You have told us that you purchased this XP Pro OEM licensing kit from an eBay seller.  Unfortunately, what you purchased has many of the chracteristics of what Microsoft calls "high-quality counterfeit" software:

    1.  The CD has a genuine-looking hologram.  The good counterfeits have a good looking thin label affixed to the top surface of the CD, and the really good counterfeits have the label embedded within the plastic of the CD, just like the genuine ones.
    2.  The CD was accompanied by a thin, blue-themed booklet for XP Professional.  Counterfeit booklets often have several typographical errors.
    3.  The Certificate of Authenticity is printed with a nongenuine Product Key, in your case ending with XPKQW-GDGM6-V46K8.  This is the same value as what the mgadiag report showed us to be an Invalid VLK Product Key.  A genuine CoA for an OEM product would have an OEM PK judged to be Genuine, not Invalid.
    4.  The actual contents of the CD, whose markings are trying to convince us is an OEM CD, instead installed a Volume Licensing edition of XP Pro, as reported by the mgadiag report.
    5.  An important file on the CD (setupp.ini) has a value that is found only on Volume Licensing CDs, the value Pid=55274270.  A genuine OEM CD would have the letters "OEM" where the numbers "270" are.

    Normally your first course of action would be to use eBay's and PayPal's dispute procedure to return the counterfeit item to the seller for a full refund.  However, if more than 45 days have elapsed since purchase (which I think it has), then your opportunity to work thru PayPal and eBay has passed.

    So what you should do now is follow the instructions in the Windows Genuine Advantage messaging that you are seeing on the computer, and choose the option to create a piracy report and submit your materials to Microsoft for evaluation as possible high quality counterfeit software.  If they are determined to be high quality counterfeits, Microsoft will send you complimentary replacement Genuine copy of XP Professional.

    We have had several posters who finished this process recently and they reported that it took less than two weeks from the time they sent their materials in, to the time they received their complimentary replacements.  Please allow 4-6 weeks for processing.

    Note that only Microsoft themselves are able to say if your materials are relaly high quality counterfeits that qualify for the free replacement....however from what you are telling us, your materials have all the telltale signs.

    To find out much more about how to spot counterfeit materials, see http://www.howtotell.com

    Good Luck and post back when you get an aswer to tell us how you did! :-)


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 7, 2009 7:18 PM

All replies

  • Hello  satanzdaughter,

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS
    Friday, August 7, 2009 4:39 PM
  • Hello satanzdaughter,

     

    You wrote that you received a genuine hologrammed Microsoft CD and CoA with your purchase.  Please closely examine the CD that came with your purchase:

     

    1.  Does the CD read "For distribution with a new PC only" in the upper left?  Is the hologram of the CD embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD?

    2.  Pop the CD into a computer and navigate to the setupp.ini file within the \i386 folder.  This is a small file with several lines of text and numbers.  Please post the text on the last line of the file.

    Questions about the Certificate of Authenticity (CoA):

    1.  Is the CoA for XP Home, Pro, Media Center, or Tablet Edition?

    2.  Does it have a computer manufacturer's name printed on it, or does it have "OEM Product" or "OEM Software" printed on it?

    3.  DO NOT post the full product key that may be printed on the CoA.

    Finally, download and run this utility:  http://go.microsoft.com/fwlink/?linkid=52012

    Click copy to copy the report to your clipboard, then come back here, make a reply to this post, then Paste the report into your reply.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 7, 2009 4:43 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-XPKQW-GDGM6-V46K8
    Windows Product Key Hash: v5wcndQt4Kh0SsFliGrKyTPe4VM=
    Windows Product ID: 55274-640-8109755-23507
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {8F33CDC0-CD59-4213-AADD-58F4743F2329}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8F33CDC0-CD59-4213-AADD-58F4743F2329}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V46K8</PKey><PID>55274-640-8109755-23507</PID><PIDType>1</PIDType><SID>S-1-5-21-861567501-1417001333-1801674531</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>KT600-8237</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20041027000000.000000+000</Date></BIOS><HWID>EF343C6F0184225B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1DAB0:Novatech Direct Limited
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Friday, August 7, 2009 4:58 PM
  • yes the cd says for distribution with a new pc yes the hologram is embedded on the cd it is xp professional and it says oem software on the sticker it was completely sealed and was placed on a new computer many thanks

    Friday, August 7, 2009 5:01 PM
  • text on last line of setup ini is
    Pid=55274270 hope this helps
    Friday, August 7, 2009 5:04 PM
  • Hello satanzdaughter,

    Sorry, I forgot to ask you to check one more thing.

    The mgadiag report is telling us that the last three groups of characters in the product key are:  XPKQW-GDGM6-V46K8

    Can you check the CoA to see if those are also the last three groups of characters printed on the CoA itself?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 7, 2009 5:38 PM
  • hi, yes it is exactly the same as on my sticker. As i said it been working fine been updating no problem it is definately original copy. When i turned the comp on this morning i got the software counterfitting message for no aparent reason.
    Friday, August 7, 2009 6:16 PM
  • Hello satanzdaughter,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  A VLK is classified as "invalid" if it was not authentically generated by Microsoft, but instead was generated by software counterfeiters using a pirating program known as a key generator (keygen).

    Also, a note about Volume Licenses.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    You have told us that you purchased this XP Pro OEM licensing kit from an eBay seller.  Unfortunately, what you purchased has many of the chracteristics of what Microsoft calls "high-quality counterfeit" software:

    1.  The CD has a genuine-looking hologram.  The good counterfeits have a good looking thin label affixed to the top surface of the CD, and the really good counterfeits have the label embedded within the plastic of the CD, just like the genuine ones.
    2.  The CD was accompanied by a thin, blue-themed booklet for XP Professional.  Counterfeit booklets often have several typographical errors.
    3.  The Certificate of Authenticity is printed with a nongenuine Product Key, in your case ending with XPKQW-GDGM6-V46K8.  This is the same value as what the mgadiag report showed us to be an Invalid VLK Product Key.  A genuine CoA for an OEM product would have an OEM PK judged to be Genuine, not Invalid.
    4.  The actual contents of the CD, whose markings are trying to convince us is an OEM CD, instead installed a Volume Licensing edition of XP Pro, as reported by the mgadiag report.
    5.  An important file on the CD (setupp.ini) has a value that is found only on Volume Licensing CDs, the value Pid=55274270.  A genuine OEM CD would have the letters "OEM" where the numbers "270" are.

    Normally your first course of action would be to use eBay's and PayPal's dispute procedure to return the counterfeit item to the seller for a full refund.  However, if more than 45 days have elapsed since purchase (which I think it has), then your opportunity to work thru PayPal and eBay has passed.

    So what you should do now is follow the instructions in the Windows Genuine Advantage messaging that you are seeing on the computer, and choose the option to create a piracy report and submit your materials to Microsoft for evaluation as possible high quality counterfeit software.  If they are determined to be high quality counterfeits, Microsoft will send you complimentary replacement Genuine copy of XP Professional.

    We have had several posters who finished this process recently and they reported that it took less than two weeks from the time they sent their materials in, to the time they received their complimentary replacements.  Please allow 4-6 weeks for processing.

    Note that only Microsoft themselves are able to say if your materials are relaly high quality counterfeits that qualify for the free replacement....however from what you are telling us, your materials have all the telltale signs.

    To find out much more about how to spot counterfeit materials, see http://www.howtotell.com

    Good Luck and post back when you get an aswer to tell us how you did! :-)


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 7, 2009 7:18 PM
  • That shocking it really does look original, I dunno if i can get the guys name and address from paypal i will try. Many thanks for all your help i will let you know what happens.
    Friday, August 7, 2009 8:11 PM
  • luckily i got the name address and everything on paypal so i have printed it all off will be posting it tomorrow. many many thanks to you.
    Friday, August 7, 2009 8:56 PM
  • just to let you know i recieved genuine advantage kit today so it took 2 weeks to sort i am about to install it now many many thanks for all your help
    Thursday, August 20, 2009 1:55 PM
  • Hello satanzdaughter,

    Yours is the kind of thread (story) that I love. :-)

    You inadvertently got a counterfeit copy of Windows, the WGA program picked up on it, you sent it to Microsoft and they sent you a Genuine one for free.

    Sounds like a WGA Success Story.

    Best of Luck!


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, August 20, 2009 2:49 PM