My Windows IS GENUINE! Please help. RRS feed

  • Question

  • I keep suddenly getting an error saying my windows is not genuine. It is in fact genuine. I bought it from Dell about 5 years ago. Here are the details from my report below. It is Windows XP Home Edition and there is a COA on the computer.

    WGA Diagnostic Data (1.5.0530.2):
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-P3J32-WB6MT-93JDR
    Windows Product Key Hash: iptX4L/RZVB4iA7ohuWAqanyVmY=
    Windows Product ID: 55274-644-1627813-23490
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Failed to get code. Error:0x80072efd
    ID: 614db08a-44f4-4aa8-81bf-6851e863f00d
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>614db08a-44f4-4aa8-81bf-6851e863f00d</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-93JDR</PKey><PID>55274-644-1627813-23490</PID><PIDType>1</PIDType><SID>S-1-5-21-1220945662-1645522239-725345543</SID><SYSTEM><Manufacturer>Gateway                        </Manufacturer><Model>E-3600                         </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PT84510A.15A.0004.P02.0112051220</Version><SMBIOSVersion major="2" minor="3"/><Date>20011205000000.000000+000</Date></BIOS><HWID>490937870184C04E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Tuesday, June 13, 2006 2:15 AM


  • Apparently, someone who had access to your Dell computer installed an illegal copy of Windows XP Professional.  To correct this:

    Please read and follow these instructions on how to properly perform a "clean install" of Windows XP using your Dell Windows XP Reinstallation CD: Clean Install Windows XP: http://www.michaelstevenstech.com/cleanxpinstall.html  

    Tuesday, June 13, 2006 2:38 AM