locked
WGA errors RRS feed

  • Question

  • We got several new Dells at work and they are all coming up saying they are all not genuine and it is getting very annoying.
     
    Dell suggested we connect them to the internet and to get the latest microsoft updates and that should resolve our problems, but we do not have internet access at our business. They suggested we contact microsoft for a resolution.
     
    Is there a cd or download that I could put on cd or dvd that would correct this issue? 
     
    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: License store error
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Failed to get code. Error:0x80072ee2
    ID: d5b705f0-dd34-4f45-b39b-3fcb1115d1f2
    Is Admin: No
    AutoDial:
    Registry: 0x80070005
    WGA Version: Registered, 1.5.526.0.
    Signature Type: Microsoft.
    Validation Diagnostic: 63BB5E84-405-80004005_E2AD56EA-249-80004005_16E0B333-138-80004005_63BB5E84-405-80004005_E2AD56EA-249-80004005_16E0B333-57-80004005
     
    Scan: Complete
    Cryptography: Error: 57AC6288-75-5_1FF03286-1414-80004005
     
    Office Status: 112
    Office Diagnostics: 63BB5E84-595-80004005_63BB5E84-246-80004005_16E0B333-57-80004005_B4D0AA8B-836-80004005
     
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    Office Details: <GenuineResults><MachineData><UGUID>d5b705f0-dd34-4f45-b39b-3fcb1115d1f2</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-4089985289-4023180707-3958007514</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 210L                </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="3"/><Date>20060224000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID/><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>112</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>112</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>2F90C93CC8C96CC</Val><Hash>6dsq4l2V1CLWT+T4ZAzB83bnyAQ=</Hash><Pid>54186-642-1410305-17506</Pid></Product></Products></Office></Software></GenuineResults> 
    Sunday, June 18, 2006 7:15 PM

Answers

All replies