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Windows Vista Basic - Not Genuine Error RRS feed

  • Question

  • Hope someone can help as I've already tried most of the suggested solutions without any luck....

    I have a permanently black desktop with the message "Windows Vista Build 6002 - this copy of Windows is not genuine". I've tried activating the product key on the top of my computer but it doesn't seem to have any effect.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-DDJ6D-4H68W-HPVCR

    Windows Product Key Hash: sL4TCFapKnLNxHXNyVmIWcE5mnc=

    Windows Product ID: 89572-OEM-7231895-18479

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.002

    ID: {51AF108A-73B1-4B13-BA0A-512D42CA7172}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Home Basic

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.101014-0432

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_FCEE394C-458-80070013_025D1FF3-344-80070013_025D1FF3-229-80070013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\James\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{51AF108A-73B1-4B13-BA0A-512D42CA7172}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HPVCR</PKey><PID>89572-OEM-7231895-18479</PID><PIDType>8</PIDType><SID>S-1-5-21-3675730789-2927522354-652178329</SID><SYSTEM/><BIOS/><HWID>9D323507018400E6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65643</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAAABAAIAAgABAAAAAgABAAEAnJ8mZ2y17nPWOLIbPEry9LiGvDGsVoDX

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   B8K    

      FACP DELL   B8K    

      HPET DELL   B8K    

      BOOT DELL   B8K    

      MCFG DELL   B8K    

      SSDT DELL st_ex

      DUMY DELL   B8K    

      SLIC DELL   B8K    

     

     

    Sunday, May 8, 2011 12:17 PM

Answers

  • "JRS1979" wrote in message news:beb95b74-a47d-436e-8ae3-ee22e5beb0d1...

    Hope someone can help as I've already tried most of the suggested solutions without any luck....

    I have a permanently black desktop with the message "Windows Vista Build 6002 - this copy of Windows is not genuine". I've tried activating the product key on the top of my computer but it doesn't seem to have any effect.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-DDJ6D-4H68W-HPVCR

    Windows Product Key Hash: sL4TCFapKnLNxHXNyVmIWcE5mnc=

    Windows Product ID: 89572-OEM-7231895-18479

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.002

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'

     

    Please try the below steps to recreate the Store files.  This may resolve the issue.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     Reboot
     
    Once complete, please post back with a new MGADiag report
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 8, 2011 6:58 PM
    Moderator