Answered by:
Windows Vista Basic - Not Genuine Error

Question
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Hope someone can help as I've already tried most of the suggested solutions without any luck....
I have a permanently black desktop with the message "Windows Vista Build 6002 - this copy of Windows is not genuine". I've tried activating the product key on the top of my computer but it doesn't seem to have any effect.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DDJ6D-4H68W-HPVCR
Windows Product Key Hash: sL4TCFapKnLNxHXNyVmIWcE5mnc=
Windows Product ID: 89572-OEM-7231895-18479
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {51AF108A-73B1-4B13-BA0A-512D42CA7172}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_FCEE394C-458-80070013_025D1FF3-344-80070013_025D1FF3-229-80070013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\James\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{51AF108A-73B1-4B13-BA0A-512D42CA7172}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HPVCR</PKey><PID>89572-OEM-7231895-18479</PID><PIDType>8</PIDType><SID>S-1-5-21-3675730789-2927522354-652178329</SID><SYSTEM/><BIOS/><HWID>9D323507018400E6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65643</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MAAAAAEAAAABAAIAAgABAAAAAgABAAEAnJ8mZ2y17nPWOLIbPEry9LiGvDGsVoDX
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B8K
FACP DELL B8K
HPET DELL B8K
BOOT DELL B8K
MCFG DELL B8K
SSDT DELL st_ex
DUMY DELL B8K
SLIC DELL B8K
Sunday, May 8, 2011 12:17 PM
Answers
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"JRS1979" wrote in message news:beb95b74-a47d-436e-8ae3-ee22e5beb0d1...
Hope someone can help as I've already tried most of the suggested solutions without any luck....
I have a permanently black desktop with the message "Windows Vista Build 6002 - this copy of Windows is not genuine". I've tried activating the product key on the top of my computer but it doesn't seem to have any effect.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DDJ6D-4H68W-HPVCR
Windows Product Key Hash: sL4TCFapKnLNxHXNyVmIWcE5mnc=
Windows Product ID: 89572-OEM-7231895-18479
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Reboot
Once complete, please post back with a new MGADiag report
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, May 12, 2011 6:33 PM
- Marked as answer by Darin Smith MS Friday, May 13, 2011 7:19 PM
Sunday, May 8, 2011 6:58 PMModerator