Windows 7 is genuine but box keeps opening saying it isn't RRS feed

  • Question

  • I know my windows 7 is genuine. It came on my pc and here's the results from my test

    Diagnostic Report (1.9.0019.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85129
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {C3090541-79FE-483F-A3B9-C5D288D54046}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcext.dll[hr = 0x80070714]
    File Mismatch: C:\Windows\system32\sppcomapi.dll[hr = 0x80070714]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[hr = 0x80070714]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C3090541-79FE-483F-A3B9-C5D288D54046}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85129</PID><PIDType>5</PIDType><SID>S-1-5-21-1099120109-837844491-670004641</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GN636AV-ABA a6250z</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20071029000000.000000+000</Date></BIOS><HWID>C1BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000006840
    Event Time Stamp: 3:3:2010 03:30
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value

    Wednesday, March 3, 2010 8:44 AM


  •  Hello Devin S,

      The reason why your Windows is showing as Non-Genuine is because it is not Activated. The reason windows did not activate automatically (and why it will not manually activate) is because the key currently being used is a Keyless Install key.

      Vista and Windows 7 do not require a product key to be entered during install.  This is called a Keyless Install.  When Windows is installed using the keyless install method, Windows uses it own Keyless Install product key.  The Keyless Install product key acts as a Trial key and allows the user to use windows for 30 days.  Since the Keyless Install key is basicall a Trial key, it can not be activated.

    Since I was not there when you installed Windows, I don't know how your Windows came to be using the Keyless Install key.  Either:

    A) You entered your Valid key during install, but may have mistyped something and Windows didn't accept the key but (for whatever reason) you continued the install.  Since the mistyped key wasn't accepted, Windows used it's own Keyless Install key.

    If you just mistyped the Product Key then click the Start button, right click on Computer and select Properties. Click 'Change Product Key" and follow the directions to enter the Product Key that came with that copy of Windows.


    B) Your copy of Windows 7 is an Upgrade version.  Upgrade versions must be installed from within the older version of Windows that is being upgraded. If you installed by booting to the install disk then you did a Clean/Full install and an Upgrade Product Key will not be accepted in a Clean/Full install.  In which case, you continued the install but since the Upgrade key was not accepted, the installer used it's Keyless Install key, instead.

    If your copy of Windows 7 is an Upgrade but you installed by booting to the DVD then you will need to Reinstall (and boot into) the older version of Windows (that you want to upgrade to Windows 7) and then put the Windows 7 Upgrade disk into the DVD Player and start the Upgrade install from within the older version of Windows.

    Thank you,
    Darin MS
    Thursday, March 4, 2010 10:08 PM