locked
Activation Key says it is invalid RRS feed

  • Question

  •  

    I did a system restore on my computer a while ago my computer which is a dell and i used a cyberpower inc restore disk. It says my key is invalid now for some reason. Is there anyway i can get it to work? My time till activation is running out..
    Friday, March 28, 2008 7:13 PM

Answers

  • If Windows Vista originally came preinstalled on the computer in question, you'll need to contact the computer manufacturer and request the proper Windows Vista recovery or reinstallation disc.  Then you'll need to follow the computer manufacturer's recommended Windows Vista recovery procedure.

     

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware

    http://support.microsoft.com/kb/326246/en-gb

     

    Saturday, March 29, 2008 4:34 PM
    Moderator

All replies

  • In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3081896&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Darin Smith

    WGA Forum Manager

    Friday, March 28, 2008 8:45 PM
  • Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d401
    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-37BBR-WDJXF-9DKKJ
    Windows Product Key Hash: 6OpuLFxyUnbSC1hWeEV6AkuIoRY=
    Windows Product ID: 89578-015-6320665-71144
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {65741ED1-1B06-4ECB-9816-8DB536BA77F2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error: M:20080328205013955-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{65741ED1-1B06-4ECB-9816-8DB536BA77F2}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9DKKJ</PKey><PID>89578-015-6320665-71144</PID><PIDType>5</PIDType><SID>S-1-5-21-2494996571-1169356578-1500419136</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo M1437 Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.10C  </Version><SMBIOSVersion major="2" minor="3"/><Date>20051005000000.000000+000</Date></BIOS><HWID>C4303507018400F2</HWID><UserLCID>040B</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

     

    Saturday, March 29, 2008 2:04 AM
  • If Windows Vista originally came preinstalled on the computer in question, you'll need to contact the computer manufacturer and request the proper Windows Vista recovery or reinstallation disc.  Then you'll need to follow the computer manufacturer's recommended Windows Vista recovery procedure.

     

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware

    http://support.microsoft.com/kb/326246/en-gb

     

    Saturday, March 29, 2008 4:34 PM
    Moderator