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All of a sudden, "This copy of Windows is not genuine" RRS feed

  • Question

  • I have Windows 7 Ultimate installed on my homebuilt machine.  Bought Win 7 from Amazon UK about 6 months ago.  Anyway, until today the OS has been just fine but then I went to d/l and install IE 9.  During installation Windows displayed this message in the lower RH corner of screen:

    Windows 7

    Build 7601

    This copy of Windows is not genuine


    Now what do I do??

    Saturday, June 4, 2011 4:30 PM

Answers

  • "Jack121" wrote in message news:a40b33e0-944b-4c99-a5cf-52d79726a957...

    FWIW I've pasted the result of MGADiag below.  Between yesterday and today I've had some time to review lot's of similar posts on this and other forums, plus Google the problem.  Through this forum I was led to a YouTube video that showed you how to inspect the Windows install DVD to see if it's a fake.  Turns out mine is, and I verified that the producy key is on MS's "blocked" list.

    Ok then, guess that explains it.  I shot off an email to Amazon UK explaining my predicament and my findings, and within three hours they issued me a refund.  So BRAVO to the folks over at Amazon!  Unfortunately I'm still stuck with a non-functional copy of Windows 7 Ultimate, but I'm going to see if I can get a discounted version directly from MS.  When I follow the link to 

    http://www.microsoft.com/genuine/validate/Legalization.aspx?displaylang=en&PartnerID=258&cCode=ESP

    I see that they offer to sell me a license for €149 plus send me a "backup disk."  I assume what they mean by this is the original install disk, can anyone verify that??

    Thanks in advance for the help`and advice.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-V4JKV-9F6Q3-PYKDB
    Windows Product Key Hash: AuaJhcipMVfG6XZ1LtANdNSB6Nw=
    Windows Product ID: 00426-068-3447226-86081
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

     


    John

    Yep - an MSDN Key.
     
    Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).
     
    If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 5, 2011 9:42 AM
    Moderator

  • Yep - an MSDN Key.
     
    Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).
     
    If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thank you very much for that feedback. As I am constantly rebuilding my computer and replacing mobo's about every two years, I need to be able to transfer my OS each time I make the change.  Based on what you just posted clearly I need to purchase the Full Retail license and NOT go through MS's "Get Genuine" route.  Thanks tons for the heads up.

    Geez, WHAT a freakin hassle!!  :-(


    John
    • Marked as answer by Jack121 Sunday, June 5, 2011 11:06 AM
    Sunday, June 5, 2011 11:06 AM

All replies

  • "Jack121" wrote in message news:bedfd5db-ba56-4ee4-b56e-37f68f126206...

    I have Windows 7 Ultimate installed on my homebuilt machine.  Bought Win 7 from Amazon UK about 6 months ago.  Anyway, until today the OS has been just fine but then I went to d/l and install IE 9.  During installation Windows displayed this message in the lower RH corner of screen:

    Windows 7

    Build 7601

    This copy of Windows is not genuine


    Now what do I do??


    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 4, 2011 7:40 PM
    Moderator
  • FWIW I've pasted the result of MGADiag below.  Between yesterday and today I've had some time to review lot's of similar posts on this and other forums, plus Google the problem.  Through this forum I was led to a YouTube video that showed you how to inspect the Windows install DVD to see if it's a fake.  Turns out mine is, and I verified that the producy key is on MS's "blocked" list.

    Ok then, guess that explains it.  I shot off an email to Amazon UK explaining my predicament and my findings, and within three hours they issued me a refund.  So BRAVO to the folks over at Amazon!  Unfortunately I'm still stuck with a non-functional copy of Windows 7 Ultimate, but I'm going to see if I can get a discounted version directly from MS.  When I follow the link to 

    http://www.microsoft.com/genuine/validate/Legalization.aspx?displaylang=en&PartnerID=258&cCode=ESP

    I see that they offer to sell me a license for €149 plus send me a "backup disk."  I assume what they mean by this is the original install disk, can anyone verify that??

    Thanks in advance for the help`and advice.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-V4JKV-9F6Q3-PYKDB
    Windows Product Key Hash: AuaJhcipMVfG6XZ1LtANdNSB6Nw=
    Windows Product ID: 00426-068-3447226-86081
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {6F5C7D21-8E4A-42CD-AF5E-733AAA28C638}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6F5C7D21-8E4A-42CD-AF5E-733AAA28C638}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PYKDB</PKey><PID>00426-068-3447226-86081</PID><PIDType>5</PIDType><SID>S-1-5-21-3504676333-757574681-3147438868</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0808   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080327000000.000000+000</Date></BIOS><HWID>0A333507018400F8</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-344722-00-3082-7601.0000-1552011
    Installation ID: 001034369773870216353794846311685524018372449066446303
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PYKDB
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 05/06/2011 10:39:26

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:4:2011 21:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAeqgCOJKT4GgoK5IA5CKoX9BOGuz6QG6kyPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET0
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      SSDT            A_M_I_        POWERNOW



     


    John
    Sunday, June 5, 2011 9:13 AM
  • "Jack121" wrote in message news:a40b33e0-944b-4c99-a5cf-52d79726a957...

    FWIW I've pasted the result of MGADiag below.  Between yesterday and today I've had some time to review lot's of similar posts on this and other forums, plus Google the problem.  Through this forum I was led to a YouTube video that showed you how to inspect the Windows install DVD to see if it's a fake.  Turns out mine is, and I verified that the producy key is on MS's "blocked" list.

    Ok then, guess that explains it.  I shot off an email to Amazon UK explaining my predicament and my findings, and within three hours they issued me a refund.  So BRAVO to the folks over at Amazon!  Unfortunately I'm still stuck with a non-functional copy of Windows 7 Ultimate, but I'm going to see if I can get a discounted version directly from MS.  When I follow the link to 

    http://www.microsoft.com/genuine/validate/Legalization.aspx?displaylang=en&PartnerID=258&cCode=ESP

    I see that they offer to sell me a license for €149 plus send me a "backup disk."  I assume what they mean by this is the original install disk, can anyone verify that??

    Thanks in advance for the help`and advice.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-V4JKV-9F6Q3-PYKDB
    Windows Product Key Hash: AuaJhcipMVfG6XZ1LtANdNSB6Nw=
    Windows Product ID: 00426-068-3447226-86081
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

     


    John

    Yep - an MSDN Key.
     
    Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).
     
    If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 5, 2011 9:42 AM
    Moderator

  • Yep - an MSDN Key.
     
    Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).
     
    If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thank you very much for that feedback. As I am constantly rebuilding my computer and replacing mobo's about every two years, I need to be able to transfer my OS each time I make the change.  Based on what you just posted clearly I need to purchase the Full Retail license and NOT go through MS's "Get Genuine" route.  Thanks tons for the heads up.

    Geez, WHAT a freakin hassle!!  :-(


    John
    • Marked as answer by Jack121 Sunday, June 5, 2011 11:06 AM
    Sunday, June 5, 2011 11:06 AM