Answered by:
All of a sudden, "This copy of Windows is not genuine"

Question
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I have Windows 7 Ultimate installed on my homebuilt machine. Bought Win 7 from Amazon UK about 6 months ago. Anyway, until today the OS has been just fine but then I went to d/l and install IE 9. During installation Windows displayed this message in the lower RH corner of screen:
Windows 7
Build 7601
This copy of Windows is not genuine
Now what do I do??Saturday, June 4, 2011 4:30 PM
Answers
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"Jack121" wrote in message news:a40b33e0-944b-4c99-a5cf-52d79726a957...
FWIW I've pasted the result of MGADiag below. Between yesterday and today I've had some time to review lot's of similar posts on this and other forums, plus Google the problem. Through this forum I was led to a YouTube video that showed you how to inspect the Windows install DVD to see if it's a fake. Turns out mine is, and I verified that the producy key is on MS's "blocked" list.
Ok then, guess that explains it. I shot off an email to Amazon UK explaining my predicament and my findings, and within three hours they issued me a refund. So BRAVO to the folks over at Amazon! Unfortunately I'm still stuck with a non-functional copy of Windows 7 Ultimate, but I'm going to see if I can get a discounted version directly from MS. When I follow the link to
http://www.microsoft.com/genuine/validate/Legalization.aspx?displaylang=en&PartnerID=258&cCode=ESP
I see that they offer to sell me a license for €149 plus send me a "backup disk." I assume what they mean by this is the original install disk, can anyone verify that??
Thanks in advance for the help`and advice.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-V4JKV-9F6Q3-PYKDB
Windows Product Key Hash: AuaJhcipMVfG6XZ1LtANdNSB6Nw=
Windows Product ID: 00426-068-3447226-86081
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
John
Yep - an MSDN Key.Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, June 6, 2011 7:45 PM
Sunday, June 5, 2011 9:42 AMModerator -
Yep - an MSDN Key.Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThank you very much for that feedback. As I am constantly rebuilding my computer and replacing mobo's about every two years, I need to be able to transfer my OS each time I make the change. Based on what you just posted clearly I need to purchase the Full Retail license and NOT go through MS's "Get Genuine" route. Thanks tons for the heads up.
Geez, WHAT a freakin hassle!! :-(
John- Marked as answer by Jack121 Sunday, June 5, 2011 11:06 AM
Sunday, June 5, 2011 11:06 AM
All replies
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"Jack121" wrote in message news:bedfd5db-ba56-4ee4-b56e-37f68f126206...
I have Windows 7 Ultimate installed on my homebuilt machine. Bought Win 7 from Amazon UK about 6 months ago. Anyway, until today the OS has been just fine but then I went to d/l and install IE 9. During installation Windows displayed this message in the lower RH corner of screen:
Windows 7
Build 7601
This copy of Windows is not genuine
Now what do I do??
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, June 4, 2011 7:40 PMModerator -
FWIW I've pasted the result of MGADiag below. Between yesterday and today I've had some time to review lot's of similar posts on this and other forums, plus Google the problem. Through this forum I was led to a YouTube video that showed you how to inspect the Windows install DVD to see if it's a fake. Turns out mine is, and I verified that the producy key is on MS's "blocked" list.
Ok then, guess that explains it. I shot off an email to Amazon UK explaining my predicament and my findings, and within three hours they issued me a refund. So BRAVO to the folks over at Amazon! Unfortunately I'm still stuck with a non-functional copy of Windows 7 Ultimate, but I'm going to see if I can get a discounted version directly from MS. When I follow the link to
http://www.microsoft.com/genuine/validate/Legalization.aspx?displaylang=en&PartnerID=258&cCode=ESP
I see that they offer to sell me a license for €149 plus send me a "backup disk." I assume what they mean by this is the original install disk, can anyone verify that??
Thanks in advance for the help`and advice.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-V4JKV-9F6Q3-PYKDB
Windows Product Key Hash: AuaJhcipMVfG6XZ1LtANdNSB6Nw=
Windows Product ID: 00426-068-3447226-86081
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6F5C7D21-8E4A-42CD-AF5E-733AAA28C638}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F5C7D21-8E4A-42CD-AF5E-733AAA28C638}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PYKDB</PKey><PID>00426-068-3447226-86081</PID><PIDType>5</PIDType><SID>S-1-5-21-3504676333-757574681-3147438868</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0808 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080327000000.000000+000</Date></BIOS><HWID>0A333507018400F8</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-344722-00-3082-7601.0000-1552011
Installation ID: 001034369773870216353794846311685524018372449066446303
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PYKDB
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 05/06/2011 10:39:26
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:4:2011 21:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAeqgCOJKT4GgoK5IA5CKoX9BOGuz6QG6kyPQ=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET0
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
SSDT A_M_I_ POWERNOW
JohnSunday, June 5, 2011 9:13 AM -
"Jack121" wrote in message news:a40b33e0-944b-4c99-a5cf-52d79726a957...
FWIW I've pasted the result of MGADiag below. Between yesterday and today I've had some time to review lot's of similar posts on this and other forums, plus Google the problem. Through this forum I was led to a YouTube video that showed you how to inspect the Windows install DVD to see if it's a fake. Turns out mine is, and I verified that the producy key is on MS's "blocked" list.
Ok then, guess that explains it. I shot off an email to Amazon UK explaining my predicament and my findings, and within three hours they issued me a refund. So BRAVO to the folks over at Amazon! Unfortunately I'm still stuck with a non-functional copy of Windows 7 Ultimate, but I'm going to see if I can get a discounted version directly from MS. When I follow the link to
http://www.microsoft.com/genuine/validate/Legalization.aspx?displaylang=en&PartnerID=258&cCode=ESP
I see that they offer to sell me a license for €149 plus send me a "backup disk." I assume what they mean by this is the original install disk, can anyone verify that??
Thanks in advance for the help`and advice.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-V4JKV-9F6Q3-PYKDB
Windows Product Key Hash: AuaJhcipMVfG6XZ1LtANdNSB6Nw=
Windows Product ID: 00426-068-3447226-86081
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
John
Yep - an MSDN Key.Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, June 6, 2011 7:45 PM
Sunday, June 5, 2011 9:42 AMModerator -
Yep - an MSDN Key.Note that if you purchase a Key through the WGA Get Genuine process, although the resulting license is a Retail one entitling you to support direct from MS, it also has a secondary license restricting its use so that it is locked to the PC with the non-genuine problem and cannot be moved at a later date (if, for instance, your motherboard dies).If you purchase a Full Retail license from a reputable store, the price may even be lower (depending on where you are), and you get the advantage of full 'portability'. (In the UK, WGA Ultimate is £199, while a couple of stores are selling for £180, and the MS store for £230 ). The sole problem is that you have to wait for delivery of the disk - while purchasing the Get Genuine kit gives you access to the Key immediately, and the (standard retail) disk follows later.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThank you very much for that feedback. As I am constantly rebuilding my computer and replacing mobo's about every two years, I need to be able to transfer my OS each time I make the change. Based on what you just posted clearly I need to purchase the Full Retail license and NOT go through MS's "Get Genuine" route. Thanks tons for the heads up.
Geez, WHAT a freakin hassle!! :-(
John- Marked as answer by Jack121 Sunday, June 5, 2011 11:06 AM
Sunday, June 5, 2011 11:06 AM