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Page Not Found when logging in Microsoft Development Network RRS feed

  • Question

  • Dear All,

    Page Not Found when logging in Microsoft Development Network, (screen shot as follows)

    Can some one help?

    Thanks and regards,

    E-John


    • Edited by E-John Monday, April 30, 2018 5:42 AM
    Monday, April 30, 2018 5:37 AM

Answers

  • Regardless of what caused the problem the solution is to purge all remnants of the now corrupt microsoft account credentials from the user profile on affected pc. 

    A simple test to check it is profile specific is to create a new windows users and logon to pc with new account for a test.

    You'll need to stop Skype, OneDrive, office, email or any other Microsoft services, then go in to Control Panel\User Accounts\Credential Manager and remove any credentials associated with your Microsoft account and or services, then clear out browser cache reboot. Then navigate to https://social.msdn.microsoft.com/Forums/en-US/home and sign on. Do not use saved shortcuts.

    This worked for me with IE11 on Win7x64. Once it is working again for internet explorer you can move on to fix for other browsers. If you're using another browser then I'd uninstall it, reboot, and reinstall it.

     For chrome I uninstalled it, then deleted the \google folders from \Program Files (x86) and \Program Files, and any traces in \AppData rebooted and reinstalled it.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.





    Monday, April 30, 2018 12:40 PM
    Moderator

All replies

  • What happens when you click on your alias? Do you get your info page?

    https://social.msdn.microsoft.com/profile/e-john/?ws=usercard-mini

    Monday, April 30, 2018 5:42 AM
  • Hi E-John,

    I have the same experience as you for a few days with Google Chrome (my default browser).
    And I have checked if other browser work. Edge, IE, and Chrome on Android 6.0.1 are OK, but Chrome on Android 7.0 is not OK. 
    Please use Edge or IE.

    # M$ may do a bad turn on MSDN and TechNet forums accessed by Chrome?

    Regards,

    Ashidacchi -- http://hokusosha.com/

    Monday, April 30, 2018 7:22 AM
  • Hi IoTGirl,

    Yes, I can see it by browser except Chrome.

    How to fix it by Chrome browser?

    Thanks and regards,

    E-John

    Monday, April 30, 2018 10:34 AM
  • Hi Ashidacchi,

    Thanks for your infomation.

    I perfer Chrome browser than others.

    Do you have any idea how to fix it?


    Thanks and regards,

    E-John

    Monday, April 30, 2018 10:38 AM
  • Hi E-John,

    I also prefer Chrome than others, especially Edge and IE.
    But I cannot sign-in MSDN and TechNet forums with Chrome (only Chrome), so I make a decision to use Edge while this stupid issue continues.
    Of course, I use Chrome for browsing all web pages except MSDN and TechNet forums

    Regards,

    Ashidacchi -- http://hokusosha.com/

    Monday, April 30, 2018 11:42 AM
  • This has been an issue for several days. See this similar thread:

    https://social.technet.microsoft.com/Forums/en-US/3d8265ad-8e3e-4f98-92c4-a8eac112f3a9/getting-an-error-attempting-to-access-forums-normally?forum=reportabug

    The problem seems related to the browser used. There seems to have been a recent change to the authentication process that causes this. I use Edge on a Windows 10 computer and have not had the problem.

    It has been difficult to convince the forum admins that there is a major problem. People should email fissues [at] microsoft [dot]com. Describe your experience and the browsers you have tried.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Monday, April 30, 2018 12:11 PM
    Moderator
  • Regardless of what caused the problem the solution is to purge all remnants of the now corrupt microsoft account credentials from the user profile on affected pc. 

    A simple test to check it is profile specific is to create a new windows users and logon to pc with new account for a test.

    You'll need to stop Skype, OneDrive, office, email or any other Microsoft services, then go in to Control Panel\User Accounts\Credential Manager and remove any credentials associated with your Microsoft account and or services, then clear out browser cache reboot. Then navigate to https://social.msdn.microsoft.com/Forums/en-US/home and sign on. Do not use saved shortcuts.

    This worked for me with IE11 on Win7x64. Once it is working again for internet explorer you can move on to fix for other browsers. If you're using another browser then I'd uninstall it, reboot, and reinstall it.

     For chrome I uninstalled it, then deleted the \google folders from \Program Files (x86) and \Program Files, and any traces in \AppData rebooted and reinstalled it.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.





    Monday, April 30, 2018 12:40 PM
    Moderator
  • Sandra Aldana, forums Program Manager @Microsoft, reports (in Facebook, TechNetWikiNinja group) that they are working on the issue, and will announce what they know, suggest workarounds, estimate time to fix, etc.

    Edit: Announcement:

    https://social.technet.microsoft.com/Forums/en-US/206824a4-2faa-490d-9283-778d49a3b411/sign-on-issues-with-forums-sites?forum=reportabug


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)


    Tuesday, May 1, 2018 6:24 PM
    Moderator
  • Hi Dave,

    Yes, thanks for your suggestions.

    Here are what I have done following your suggestions, and after applying them, it works.

    1. After removing "strange Windows Credentials" on Windows Credentials.(Fig.1 and Fig.2)

    2. Clean the cache of Chrome (Fig.3)

        I don't do reboot step

    3. Re-log on the Microsoft, all comes back and works.

    I don't know what these strange Windows Credentials be generated and when?

    Thanks and regards,

    E-John


    Fig.1


    Fig.2

    Fig.3



    • Edited by E-John Wednesday, May 2, 2018 5:39 AM
    Wednesday, May 2, 2018 4:18 AM
  • Glad to hear it helps. Credentials Manager is a windows digital locker for storing various logon usernames and passwords. At some point you may have asked windows to save them or similar to "keep me logged on"

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, May 2, 2018 4:27 AM
    Moderator