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Windows 7 Build 7601 This copy of Windows is not genuine RRS feed

  • Question

  • I have a Compaq Presario I bought early last year. It came with Windows 7 Home Premium pre-installed. about 3 months ago I started receiving error messages stating that 'this copy of windows is not genuine'. The notebook wants me to input the Win 7 key, however, I can no longer read the entire key from the bottom of the laptop as it is mostly worn off. I tried re-installing from the back up partition, to no avail. What can I do? Here is the diag report

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {08ADB382-075C-4686-87F2-A4A183E05997}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 102

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{08ADB382-075C-4686-87F2-A4A183E05997}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2914452404-3646054623-1473414308</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100125000000.000000+000</Date></BIOS><HWID>DC183307018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0372010

    Installation ID: 021983063290781795961494741436879554010542306323658955

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3Q6C9

    License Status: Notification

    Notification Reason: 0xC004F059.

    Remaining Windows rearm count: 2

    Trusted time: 11/3/2011 8:40:56 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:8:2011 21:16

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAIAAgABAAEAAAABAAAABAABAAEAJJQc0qaodxZU+eIn7tK+hEo+sPZ0d3KKvkEqPw==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HP     363F    

      FACP HP     363F    

      HPET HP     363F    

      BOOT HP     363F    

      MCFG HP     363F    

      SLIC HPQOEM SLIC-MPC

      SSDT AMD   PowerNow

     

     

     

    Thursday, November 3, 2011 1:29 PM

Answers

  • "Dabast1" wrote in message news:bef23169-a50d-4ae5-8c1f-2802270ddf18...

    I have a Compaq Presario I bought early last year. It came with Windows 7 Home Premium pre-installed. about 3 months ago I started receiving error messages stating that 'this copy of windows is not genuine'. The notebook wants me to input the Win 7 key, however, I can no longer read the entire key from the bottom of the laptop as it is mostly worn off. I tried re-installing from the back up partition, to no avail. What can I do? Here is the diag report

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100125000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: 3Q6C9

    License Status: Notification

    Notification Reason: 0xC004F059.

    Remaining Windows rearm count: 2

    Trusted time: 11/3/2011 8:40:56 AM

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

     

     

     

    For some reason, your PC is unable to properly read the SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key in use.
     
    The normal procedure is to use the COA Key (as you tried) to replace the SLP Key, and activate that.
     
    Since you say that you can’t read the whole Key (and I suggest that you try a bright light and a magnifier), there is only one option – a full System Recovery using the manufacturer’s Recovery system. This will wipe all data from the drive, so back up to external media first!.
     
    If this is what you’ve already tried, and it still fails, then there’s a vague possibility that refreshing the BIOS may help.
    To do that, go to the HP site and find the downloads for your system – and carefully follow the instruction for BOIS updates there. Updating the BIOS is one of the few software operations that can turn your PC into an expensive doorstop, so do be careful!
     
    If even that fails, then I’m afraid it’s time to consider either purchasing a new copy of Windows (Full Retail), or a new computer.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, November 3, 2011 10:39 PM
    Thursday, November 3, 2011 2:43 PM
    Moderator