So every time I open one of the programs lately (within the past few days), it allows me to open the program and get to a blank document/spreadsheet/notebook/presentation just fine. But the second I go to do ANYTHING, like click the "File" button or add
a table or click on anything or type anything, it freezes and does nothing. It then cannot be shut down using the task manager either, the only way to get it to close down is either to let it do its thing (which can take 30 minutes, sometimes) or restart the
computer. Word is utterly unusable, Excel is hit or miss, Powerpoint is alright and OneNote works fairly well. Here's the thing: when I originally purchased it, it allowed me to run the programs without entering a serial number. I have since lost the serial
key email and have never activated it. Could these issues be related to that? Because it also constantly tells me now that "Office is downloading the requested..." something or other. It only started recently, before then was just excellent, no issues. Are
there any fixes? Do I need to redownload Office? Because trying to get that serial key is like trying to pull teeth from a rabid tiger, since it's not showing up in my purchase history. HELP!
Computer is an HP Pavillion DM4 laptop with intel i5 processor running Windows 7 Home Premium. Brand new, purchased Office on this computer.
