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Remote access help RRS feed

  • Question

  • I'm having problems with remote access to WHS.  I have a static IP from Comcast Business and the router they gave me is an SMC 8014.  WHS is networked directly to the SMC 8014. 

    WHS has an internal static IP address.  I did not configure a domain name for WHS (to my knowledge, it's not needed).  The rest of the PCs on the internal network have DHCP assigned IP address.  All of the internal PCs can access WHS.   Internal PCs and WHS can access the Internet.  On the SMC 8014 router, I've forwarded ports 443 and 4125 to the IP address of WHS.

    I went home (external to where WHS is networked) and was able to ping the static IP address for the router.  When I opened IE and entered https://static IP address, I got back a "Cannot find server" message.  Any suggestions?
    Steve
    • Edited by stse888 Sunday, September 7, 2008 3:29 PM clarify where "home" is
    Sunday, September 7, 2008 10:28 AM

Answers

  • Then your next step will be to test your connectivity from a computer that's on that network. You can use a site such as Shields Up! to test; you want to do a custom port scan of ports 80, 443, and 4125. Shields Up! will also report the external IP address it detects; you may want to make sure that it sees the external IP address that Comcast has supposedly assigned you.
    I'm not on the WHS team, I just post a lot. :)
    Sunday, September 7, 2008 5:50 PM
    Moderator

All replies

  • If you're testing from the same network as your server is connected to, could you test from a different network? Public library? Starbucks?

    And the other thing to look at is whether a pc on the same network can reach your server via e.g. the URL https://server/remote?

    I'm not on the WHS team, I just post a lot. :)
    Sunday, September 7, 2008 12:50 PM
    Moderator
  • I'm able to connect via https://server/remote from the network where WHS is connected to.  I'm not able to connect from the outside.  That's where I get the "Cannot find server" message from IE.


    Steve
    Sunday, September 7, 2008 3:27 PM
  • Then your next step will be to test your connectivity from a computer that's on that network. You can use a site such as Shields Up! to test; you want to do a custom port scan of ports 80, 443, and 4125. Shields Up! will also report the external IP address it detects; you may want to make sure that it sees the external IP address that Comcast has supposedly assigned you.
    I'm not on the WHS team, I just post a lot. :)
    Sunday, September 7, 2008 5:50 PM
    Moderator