We have Office 365 E3 and then CRM 2013 Online. Am I correct that unless we use Outlook for email, that we have to use the email router to send/receive email? Outlook works but I don't see how it could send workflow email etc. I'm confused
by this, since Microsoft promotes this all as a cloud service like Salesforce, but everywhere I read seems to say I need a physical PC running the email router, which seems really ancient to me?
Is that correct though, that I'd need any old PC that's always online, or Amazon Ec2 type thing and then I have the email router software running on that which sends/receives all email that originates from CRM etc instead of Outlook? Thanks!