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Windows 7 sayings it not Genuine any more Toshiba Laptop RRS feed

  • Question

  • Hello i bought a laptop that came with Windows , all of a sudden it is no longer genuine. I have downloaed the application, here are the results can you fix it please!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {00F3D57D-5927-4531-AA80-FF645372F219}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00F3D57D-5927-4531-AA80-FF645372F219}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1076378522-768128957-1983665865</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite Pro C850</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>6.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20121205000000.000000+000</Date></BIOS><HWID>EEFC3407018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89409-726-2958074-65167</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-3081-7600.0000-1072013
    Installation ID: 020395670006427093512590023161197764602643232051921183
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 16/01/2014 7:42:32 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:16:2014 19:38
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GEs7+RLHC+YjTpwgPgAV0jbQGqWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSASU TOSASU00
      FACP TOSASU TOSASU00
      DBGP TOSASU TOSASU00
      HPET TOSASU TOSASU00
      BOOT TOSASU TOSASU00
      MCFG TOSASU TOSASU00
      WDAT TOSASU TOSASU00
      ECDT TOSASU TOSASU00
      MSDM TOSASU TOSASU00
      UEFI TOSASU TOSASU00
      ASF! TOSASU TOSASU00
      SLIC DELL   QA09   
      SSDT TOSASU TOSASU00
      ASPT TOSASU TOSASU00
      FPDT TOSASU TOSASU00
      SSDT TOSASU TOSASU00
      SSDT TOSASU TOSASU00

    Thursday, January 16, 2014 11:48 AM

Answers

  • Your install is counterfeit.  You have a Dell SLIC table and Product Key being used on a Toshiba machine, and a loader program that allowed it to bypass has been discovered.  You will need to purchase a legal copy of Windows, format your drive and reinstall.  Be sure to back up your data first.  If you purchased the laptop with the OS installed, you should go back to the seller for a refund and reject any offer of an alternate Product Key.

    Please do not read this sentence. Please ignore the previous sentence.

    Thursday, January 16, 2014 4:10 PM

All replies

  • Your install is counterfeit.  You have a Dell SLIC table and Product Key being used on a Toshiba machine, and a loader program that allowed it to bypass has been discovered.  You will need to purchase a legal copy of Windows, format your drive and reinstall.  Be sure to back up your data first.  If you purchased the laptop with the OS installed, you should go back to the seller for a refund and reject any offer of an alternate Product Key.

    Please do not read this sentence. Please ignore the previous sentence.

    Thursday, January 16, 2014 4:10 PM
  • Your install is counterfeit.  You have a Dell SLIC table and Product Key being used on a Toshiba machine, and a loader program that allowed it to bypass has been discovered.  You will need to purchase a legal copy of Windows, format your drive and reinstall.  Be sure to back up your data first.  If you purchased the laptop with the OS installed, you should go back to the seller for a refund and reject any offer of an alternate Product Key.

    Please do not read this sentence. Please ignore the previous sentence.

    Thank you, it was purchase from a shop like this. Is there any virus or anything weird that could be changing / stealing proper keys an swapping it for a dogey key without anyone knowing?
    Thursday, January 16, 2014 10:56 PM
  • No it nothing like that.  It is simply, a counterfeit install that used a hack program to bypass the activation.  But that hack has now been discovered and blocked.  The entire OS must be removed and a valid one installed to make this PC work again.

    Please do not read this sentence. Please ignore the previous sentence.

    Thursday, January 16, 2014 11:22 PM