locked
Why is my windows 7 pro key blocked?? RRS feed

  • Question

  • I bought another copy of Windows 7 professional retail, but this time it wont activate saying the key is blocked. It came in genuine sealed packaging. The disks are genuine. I've ran the validation at www.microsoft.com/genuine and it came back ok. Yet I cannot activate. This isn't an MSDN key, it's a genuine one. What's going on??? I've opened a case with Ebay, but these can take ages to resolve. I know that for XP you could send in the disks and they would send you a working key, do they offer this for Windows 7?? I can't find it :(

     

    I ran the reporting tool, output:-

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YYQFW-QT737-Q729K
    Windows Product Key Hash: PjwkmESzi1ZZkwEoCHQFf/H9caM=
    Windows Product ID: 00371-220-5355926-86458
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {83BDD11A-092D-4DA8-A43C-5134CC28D498}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{83BDD11A-092D-4DA8-A43C-5134CC28D498}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q729K</PKey><PID>00371-220-5355926-86458</PID><PIDType>5</PIDType><SID>S-1-5-21-650522951-960477306-865559168</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20100301000000.000000+000</Date></BIOS><HWID>3BBA3607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-220-535592-00-2057-7600.0000-1482010
    Installation ID: 020533987533646583311561225132746000702681842945413024
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: Q729K
    License Status: Initial grace period
    Time remaining: 42780 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/28/2010 9:54:14 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:28:2010 21:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAIAAAABAAAAAQABAAEAJJQmUYCCbLE6v5IA/B0aGJSG1LNCyUIa

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I         OEMAPIC
      FACP            A M I         OEMFACP
      MCFG            A_M_I         OEMMCFG
      OEMB            A_M_I         AMI_OEM
      AAFT            A_M_I         OEMAAFT
      SSDT            A M I         POWERNOW


    Saturday, May 29, 2010 2:06 AM

Answers

  • I hate to break it to you but this IS an MSDN key

    00371-220-5355926-86458 the middle 3 digits of 220 are in the expected range for an MSDN key, please read the sticky, you have allready filed a claim and that is good, however you said you bought another copy of windows, I advise you to check the PID on the other computer now so if it is also an MSDN key you can pursue that issue also.

    TO view the pid press pause and the win key at the same time, scroll to the bottom and look at the PID, the 3 digit section for an MSDN key can fall in the following ranges

    Ultimate 065, 066, 067 and possibly others

    Pro 220, 221 and possibly others

    Premium 230, 231, 232 and possibly others, there will be other ranges that will pop up in the future due to the fact that N version keys are starting to show up also.


    Saturday, May 29, 2010 3:43 AM
  • "What should I do with it? The seller has got back to me offering another MSDN key. I've told him where to stick it."

    First of all, that was funny, second keep the two packages separate so you don't confuse them, don't do anything with it for now, EBAY/PAYPAL may require you to return it.

    Lastley, pursue your claim.


    Saturday, May 29, 2010 2:58 PM
  • Hello Mossy111,

    Could you do us a big favor?

    Would you be able to post up a hi-res side by side digital snapshot of the two CoAs?  This forum does not host pix, but you could upload the pix to a free picture host and link to it.

    You wrote, "I know that for XP you could send in the disks and they would send you a working key, do they offer this for Windows 7?? I can't find it :("

    I have not seen or heard of any plans that Microsoft may have regarding a WGA Complimentary Replacement Offer for Windows 7.  They have this for XP and Office 2007, but do not have it for Vista.  Judging by the trend of posts here lately, it seems that the counterfeiters are hard at work knocking off W7 full packaged product and using MSDN keys rather than their more traditional Volume Licensing KeyGen Keys.  If this surge of counterfeits becomes a tidal wave, maybe Microsoft will start doing a Complimentary replacement for W7, too.  Stay tuned...

    In the meantime, if you get counterfeit W7 full packaged product, return it to the source ASAP.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, May 29, 2010 3:02 PM

All replies

  • I hate to break it to you but this IS an MSDN key

    00371-220-5355926-86458 the middle 3 digits of 220 are in the expected range for an MSDN key, please read the sticky, you have allready filed a claim and that is good, however you said you bought another copy of windows, I advise you to check the PID on the other computer now so if it is also an MSDN key you can pursue that issue also.

    TO view the pid press pause and the win key at the same time, scroll to the bottom and look at the PID, the 3 digit section for an MSDN key can fall in the following ranges

    Ultimate 065, 066, 067 and possibly others

    Pro 220, 221 and possibly others

    Premium 230, 231, 232 and possibly others, there will be other ranges that will pop up in the future due to the fact that N version keys are starting to show up also.


    Saturday, May 29, 2010 3:43 AM
  • Are you sure?? How can it be an MSDN key, I have the proper box and key label?? Are you saying this is an incredibly well made fake?? If that's the case then people have no chance to know what they are getting.

     

    I'll check the other copy, but I got that one from another seller months ago and haven't had any problems with it.

    Saturday, May 29, 2010 12:27 PM
  • I've just done a very, very, close comparison of the two. There is an ever so slight difference in print quality. The pirate one has a COA, it's got that little strip and everything. The DVD's have the hologram all over, it's just ever so slightly different. WOW, fakes have certainly come a very, very long way, this must be from some organised crime or something. If you guys haven't seen one like this before you are going to want a copy. This explains why I had troubles booting from the CDs.

    What should I do with it? The seller has got back to me offering another MSDN key. I've told him where to stick it.

    Saturday, May 29, 2010 12:41 PM
  • "What should I do with it? The seller has got back to me offering another MSDN key. I've told him where to stick it."

    First of all, that was funny, second keep the two packages separate so you don't confuse them, don't do anything with it for now, EBAY/PAYPAL may require you to return it.

    Lastley, pursue your claim.


    Saturday, May 29, 2010 2:58 PM
  • Hello Mossy111,

    Could you do us a big favor?

    Would you be able to post up a hi-res side by side digital snapshot of the two CoAs?  This forum does not host pix, but you could upload the pix to a free picture host and link to it.

    You wrote, "I know that for XP you could send in the disks and they would send you a working key, do they offer this for Windows 7?? I can't find it :("

    I have not seen or heard of any plans that Microsoft may have regarding a WGA Complimentary Replacement Offer for Windows 7.  They have this for XP and Office 2007, but do not have it for Vista.  Judging by the trend of posts here lately, it seems that the counterfeiters are hard at work knocking off W7 full packaged product and using MSDN keys rather than their more traditional Volume Licensing KeyGen Keys.  If this surge of counterfeits becomes a tidal wave, maybe Microsoft will start doing a Complimentary replacement for W7, too.  Stay tuned...

    In the meantime, if you get counterfeit W7 full packaged product, return it to the source ASAP.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, May 29, 2010 3:02 PM
  • http://www.fskbc.com/coa_fake.jpg

    Sorry for the delay, managed to get a genuine key and finished setting up my comp. Ebay is being incredibly slow with regards to getting my money back. I've reported the user and everything but they haven't even got back to me. Now I'm waiting for my cases with them and PayPal...

    From that picture you can see the genuine one and the fake one. As you can image, at a glance and without having them side by side it's extremely difficult to tell a fake from a genuine.

    Wednesday, June 9, 2010 7:20 PM
  • Bump as it doesn't seem like Dan saw my last reply.
    Wednesday, June 16, 2010 11:17 AM
  • i have the same probolem p.s: even thogh that is a ms blah blah key it SHOULD work if it don't you've been ripped off
    Friday, October 8, 2010 7:00 PM
  • Trolling isn't going to help anyone. If you can duct tape one coherent sentence from the three or four posts you have made and can actually manage to ask a question we will be glad to help you.
    Saturday, October 9, 2010 12:06 PM
  • Hi think I maybe in the same boat purchased a copy and was just searching online for the origin of my purchase as it has a sticker on "Ingram micro" when I came across this post. I am in the process of upgrading my PC and operating system but am yet to purchase the hard ware on reading these posts I am now reluctant to attempt to install from the supplied software.

    Packaging has Ingram Micro sticker VP# GLC-0181 116W870 WIN ULT 7 English ROW DVD

     

    Certificate of Authnticity on outer package

    Top Left Bar Code 99994-658-410-220     X15-29510

    Top Right Bar Code  8   82224 88562   1

    BTS--2715006-MS|N

    MADE IN USA             SKU-GLC-00181

    Could you please advise if this is a working set or blocked

    I'm located in Uk
    Tuesday, January 11, 2011 10:07 PM
  • "mart434u" wrote in message news:c4035401-1d65-4a52-9407-52a4021183df...
    Hi think I maybe in the same boat purchased a copy and was just searching online for the origin of my purchase as it has a sticker on "Ingram micro" when I came across this post. I am in the process of upgrading my PC and operating system but am yet to purchase the hard ware on reading these posts I am now reluctant to attempt to install from the supplied software.

    Packaging has Ingram Micro sticker VP# GLC-0181 116W870 WIN ULT 7 English ROW DVD

     

    Certificate of Authnticity on outer package

    Top Left Bar Code 99994-658-410-220     X15-29510

    Top Right Bar Code  8   82224 88562   1

    BTS--2715006-MS|N

    MADE IN USA             SKU-GLC-00181

    Could you please advise if this is a working set or blocked

    I'm located in Uk

    Please stick to  your own thread!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, January 11, 2011 10:32 PM
    Moderator
  • Hi Mossy11,

    I see the picure that you posted at http://www.fskbc.com/coa_fake.jpg, thanks for that!!   Which one is the genuine COA?

    Thanks in advance!

    Monday, January 30, 2012 3:17 AM
  • Mossy11 hasn't posted here in a year and a half.  If you have an issue please observe announcements 1 and 2 at the top of this forum page and post an MGADiag report in your own thread.  Use the Ask A Question link at the top of this page to start your own thread.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, January 30, 2012 4:13 AM
    Answerer