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Acer Aspire recovery disks causing Windows 7 not genuine errors RRS feed

  • Question

  • The hdd on my Acer Aspire 7750 died and I installed a new one, I also used the Dvd's created with Acer's eRecovery to reinstall Windows, but now I get e Windows 7 not Genuine error .... here's the diag report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-QYHYQ-WFHKM-HM6H6
    Windows Product Key Hash: VIMS7wbUhMfkzXYiE51JZ2ipf0E=
    Windows Product ID: 00359-OEM-9817201-24057
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {FD7A321C-87D5-4F35-B06A-2ACB5F170A86}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FD7A321C-87D5-4F35-B06A-2ACB5F170A86}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HM6H6</PKey><PID>00359-OEM-9817201-24057</PID><PIDType>8</PIDType><SID>S-1-5-21-2579019759-1086089168-4133967454</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 7750</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.11</Version><SMBIOSVersion major="2" minor="7"/><Date>20110524000000.000000+000</Date></BIOS><HWID>12623C07018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versie van Software Licensing-service: 6.1.7601.17514

    Naam: Windows(R) 7, HomePremium edition
    Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activerings-id: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
    Uitgebreide PID: 00359-00196-172-024057-02-1043-7601.0000-0112015
    Installatie-id011875312354940200045914856532159316702061263591901073

    Gedeeltelijke productcode: HM6H6
    Licentiestatus: gemeld dat Windows niet legitiem is
    Reden van melding: 0xC004F200 (niet-legitiem).
    Resterend aantal nieuwe Windows-activeringen: 2
    Vertrouwde tijd: 11-1-2015 13:15:34

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:11:2015 12:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonaGWhwpStdurOzEIp6SQPhoLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      BOOT   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      ASF!   ACRSYS  ACRPRDCT
      SLIC   DELL    QA09  
      SSDT   ACRSYS  ACRPRDCT
      ASPT   ACRSYS  ACRPRDCT
      SSDT   ACRSYS  ACRPRDCT
      SSDT   ACRSYS  ACRPRDCT


    • Edited by NannoWinkel Sunday, January 11, 2015 12:17 PM
    Sunday, January 11, 2015 12:16 PM

Answers

  • The installation is counterfeit.

    You have an Activation Exploit installed emulating a DELL machine - and Windows is detecting this.

    You need to reformat and reinstall using genuine media and Key.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 11, 2015 1:57 PM
    Moderator

All replies

  • The installation is counterfeit.

    You have an Activation Exploit installed emulating a DELL machine - and Windows is detecting this.

    You need to reformat and reinstall using genuine media and Key.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 11, 2015 1:57 PM
    Moderator
  • Please see:  Acer eRecovery

    Carey Frisch

    Sunday, January 11, 2015 7:25 PM
    Moderator