Trying to install live one care RRS feed

  • Question


    I am going berserk!  I have finally gotten one care onto my computer. Now it says I must subscribe.  When I go to the subscribe page I get an error code Y7vTb0yM7HQx92Q1BOw2pM%253D.  I have also gotten an error code about a run.dll to report to microsoft.  In addition, depending on the hour... I get an error code ?LinkID=100991 and ?LinkID=101023&mkt=en-us.  I have no clue!  I have uninstalled McAfee and ad aware, that is the only other virus programs that I have.  Should I just trash this program and go back to McAfee?  I just don't know enough to trouble shoot my computer and I can't talk to a real person.... sigh.


    Saturday, January 19, 2008 12:58 AM


All replies

  • Alan & Faye,


      Can you please break down your steps a little bit more. Perhaps I can help you iwth this issue. To recap


      1. You install OneCare on your machine.

      2. Click on subscribe

      3. Enter your Windows Live Id and sign-in

      4. Click Continue Online on the wizard

      5. Reach a page which asks you to Subscribe versus Activate Product Key


    Is that right? Do you hit an error at step 3 or Step 5 or somewhere later. There's an FAQ on this forum where you can reach support. If not, please use this forum, there are lots of helpful people here.




    Saturday, January 19, 2008 1:33 AM
  • Here is the FAQ - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    I recommend that you contact support.


    Saturday, January 19, 2008 2:31 AM