Media Smart Server kicking users and not reconnecting for hours, even after restart... RRS feed

  • Question

  • Hello,

    I recently setup a small network at a Christian summer camp (three office computers, ability to allow wireless laptops...).  This network consists of a pfSense router/firewall, two wired and wireless access points, and one HP Media Smart Server.  I went with the HP server as they will only have three computers ever accessing the files on the server, so this was more cost effective than a Windows Server 2003 box. 

    Well, here is the issue:  they their registration database (Access 2007) to be stored and shared on the file server.  After a certain amount of time (a few hours perhaps) the user is warned that the database cannot be accessed, changes were not saved, and access will be closed.  Then she ends up with a gray house in the systray.  All lights are solid blue on the front of the file server, indicating normal operation, but the server cannot be accessed at all.  Resetting the server does nothing, restarting the client computer does nothing, bouncing the access point does nothing, and even restarting the pfSense box does nothing.  A few hours later, after a client computer restart fixes the issue... temporarily.  It happens sometimes twice in a day.

    I'm wondering if it could be the pfSense box.  It uses captive portal to manage users logging in wirelessly.  I have added exceptions for all wired computers in the office, so the office computers do not need to login to the website.  I have removed all timeout timings in captive portal.

    Sorry for the really long post.  Does anyone have any suggestions?  Anyone using pfSense with WHS?

    I'll provide more info if needed and as it comes in from the client.



    Tuesday, April 20, 2010 11:15 PM

All replies

  • Please check time and time zone settings on server and clients, should be the same for all systems on the homeserver network. If this is OK please check eventlogs and IIS logs on server, eventlogs on clients, firewall logs on clients, log files on the pfSense box. If you're only using the homeserver as a fileserver best disable homeserver fucntions you don't need (media stuff)
    Wednesday, April 21, 2010 2:03 AM