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Create a custom partylist in phone call activity

Question
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Hello All,
I want to add a custom partylist to phone call activity to replace standard partylist to the recipient field along with Account, Contact, Lead, system User.
Thanks.Monday, March 30, 2009 2:54 PM
Answers
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There is no support in CRM for customizing Activity Parties. - Sorry.
Maybe if you can provide more details on the functional requirement, there might be an alternative for you.
Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell- Marked as answer by Jim Glass Jr Monday, March 30, 2009 7:37 PM
Monday, March 30, 2009 4:31 PMModerator -
I want to bring custom entity to the partylist of Phonecall activity, in sender or recipient fields.
In fact I has a problem with CTI Cisco CRM connector, when a custom entity pop-ups, after I create an activity on the custom entity an error occurs, this is the error content in the CRM log:
---------------------------------------------------------------
Response:<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<soap:Fault>
<faultcode>soap:Server</faultcode>
<faultstring>Server was unable to process request. ---> Exception has been thrown by the target of an invocation. ---> Invalid Party Object Type 10012</faultstring>
<detail />
</soap:Fault>
</soap:Body>
</soap:Envelope>
----------------------------------------------------------------------
CRM Fails to initialize the attribute recipient lookup attribute , in the Email Activity because of the custom entity not supported with etc=10012,
Best regards.- Marked as answer by w.benamor Thursday, June 11, 2009 8:36 AM
Tuesday, March 31, 2009 9:35 AM
All replies
-
There is no support in CRM for customizing Activity Parties. - Sorry.
Maybe if you can provide more details on the functional requirement, there might be an alternative for you.
Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell- Marked as answer by Jim Glass Jr Monday, March 30, 2009 7:37 PM
Monday, March 30, 2009 4:31 PMModerator -
I want to bring custom entity to the partylist of Phonecall activity, in sender or recipient fields.
In fact I has a problem with CTI Cisco CRM connector, when a custom entity pop-ups, after I create an activity on the custom entity an error occurs, this is the error content in the CRM log:
---------------------------------------------------------------
Response:<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<soap:Fault>
<faultcode>soap:Server</faultcode>
<faultstring>Server was unable to process request. ---> Exception has been thrown by the target of an invocation. ---> Invalid Party Object Type 10012</faultstring>
<detail />
</soap:Fault>
</soap:Body>
</soap:Envelope>
----------------------------------------------------------------------
CRM Fails to initialize the attribute recipient lookup attribute , in the Email Activity because of the custom entity not supported with etc=10012,
Best regards.- Marked as answer by w.benamor Thursday, June 11, 2009 8:36 AM
Tuesday, March 31, 2009 9:35 AM