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  • I agree every time I think.i have found the right department ,I,m wrong ....I,m disabled and from what my doctors say I may have two years at the most .now down to my complaint ,I bought a brand new HP-6 2326 s Desktop and I,m on a fixed income. ,it worked just fine until the forth FORCE install of Windows 10 .now I,m down to a stupid iPad mini wifi for access to the Internet .my question is who,s responsible for replacing my computer ,now I can,t even get into the boot system so I can reinstall Windows 8 which is what it came out with .i DID NOT want Windows 10 ,8 was fine &8.1 was fine but after the 4 th FORCE ISTALL it's down ,and I always get the same answer send it to a Microsoft tech or take it to the store where I bought it ,which is staples ,this has caused me ,to have several mini stokes on top of my other medical issues .and all I want is someone to repair it so I can get back on lne with a decent computer ,my phone number is xxx-xxx-xxxx Microsoft email account is xxx@aol.com ......or I can be reached at xxx@gmail.com Sincerely Donald Hutchison ....a very disgruntled user of untested ,Microsoft operating systems such as 8 to 8.1 it took 4 months before the bugs got worked out of it and Windows 10 the destroyer of computers .i don,t like to complain but that computer was 12 months of saving money just to buy it please respond

    • Edited by DhutchDothingsright Wednesday, December 14, 2016 7:45 AM I can,t afford a new computer and enjoy learning I live on $1287 a month and $5 of that was my cost of living raise for 2017
    • Split by Carey FrischMVP, Editor Friday, December 16, 2016 8:44 PM Relocated
    • Edited by Dave PatrickMVP, Moderator Saturday, December 17, 2016 2:10 PM remove sensitive info
    Wednesday, December 14, 2016 7:41 AM

Answers

All replies

  • Please visit the HP Desktop Operating Systems and Recovery Forum for assistance.

    Carey Frisch

    Saturday, December 17, 2016 6:46 AM
    Answerer
  • I'd probably ask the seller. You can always ask general windows questions over here.

    https://answers.microsoft.com/en-us/windows

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Saturday, December 17, 2016 2:12 PM
    Moderator
  • I agree every time I think.i have found the right department ,I,m wrong ....I,m disabled and from what my doctors say I may have two years at the most .now down to my complaint ,I bought a brand new HP-6 2326 s Desktop and I,m on a fixed income. ,it worked just fine until the forth FORCE install of Windows 10 .now I,m down to a stupid iPad mini wifi for access to the Internet .my question is who,s responsible for replacing my computer ,now I can,t even get into the boot system so I can reinstall Windows 8 which is what it came out with .i DID NOT want Windows 10 ,8 was fine &8.1 was fine but after the 4 th FORCE ISTALL it's down ,and I always get the same answer send it to a Microsoft tech or take it to the store where I bought it ,which is staples ,this has caused me ,to have several mini stokes on top of my other medical issues .and all I want is someone to repair it so I can get back on lne with a decent computer ,my phone number is xxx-xxx-xxxx Microsoft email account is xxx@aol.com ......or I can be reached at xxx@gmail.com Sincerely Donald Hutchison ....a very disgruntled user of untested ,Microsoft operating systems such as 8 to 8.1 it took 4 months before the bugs got worked out of it and Windows 10 the destroyer of computers .i don,t like to complain but that computer was 12 months of saving money just to buy it please respond

    Wow. If all that is true then I feel that you indeed should be responded to directly by Microsoft.

    However that will never happen especially since you mention this issue has caused you mini strokes. And therefore Microsofts legal and bean counter departments would never allow anybody from Microsoft to acknowledge anything to you due to legal ramifications most likely.

    So it is unlikely Microsoft will assist you in any way, shape or form.

    I'm fed up with always having to allow MS/Akamai to use bandwidth I have to pay for everytime whichever one of them decides my system needs to receive "updates" on Win7 so I block all of their connection attempts as I only have 5GB a month data usage.

    I couldn't even consider Win10 with that data usage requiring Cortana now from what I hear. Plus Win10 scrapes systems to provide Microsoft with whatever data they desire to scrape really without user authorization which as far as I'm concerned should be illegal since they use your bandwidth without your consent to upload data off your system.

    As far as how to get your system back up that would depend on which OS you want to revert to. Plus I don't know how well an older OS being installed can deal with whatever Win10 did to a system so it's possible numerous files could be lost. And after that you would need to have all updates installed for whatever OS you go to.

    I don't know what "I can,t even get into the boot system" means. If that means your system will not boot up then possibly you could try booting in safe mode if that is available however from what I've read, especially if your system has SSD rather than HDD, Win 10 is fast boot OS and normal key selections to boot in safe mode will probably not work. But if they did and Win 10 booted in safe mode then possibly this Going back to Windows 7 or Windows 8.1 could work.

    Otherwise it is likely you will have to access the Bios, which may still work when system begins to boot by selecting appropriate key on keyboard, and then setting Bios to boot off a USB device or CD/DVD drive which will need appropriate OS installer on it to then revert to some other OS.


    La vida loca

    Saturday, December 17, 2016 2:40 PM