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Eligibility Failure RRS feed

  • Question

  • For some odd reason I can't redeem my Windows Vista Home Premium Bonus Pack. Here's what Microsoft Genuine Advantage Diagnostic tool gave me. Please help, I could realy use some of that stuff.

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-XBWWJ-R9F96-TGV4T
    Windows Product Key Hash: OJesEEK7Nb+EQbYF2/X/2O0Q/dI=
    Windows Product ID: 89578-015-5147362-71533
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: d4c9f600-6b85-4521-b9fc-5f984a8701a4
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>d4c9f600-6b85-4521-b9fc-5f984a8701a4</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-TGV4T</PKey><PID>89578-015-5147362-71533</PID><PIDType>5</PIDType><SID>S-1-5-21-343818398-1220945662-839522115</SID><SYSTEM><Manufacturer>PCCHIPS</Manufacturer><Model>P25G</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="3"/><Date>20051228000000.000000+000</Date></BIOS><HWID>42F93807018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Sunday, March 18, 2007 2:27 AM

Answers

  • Dear Blarion,
     
    Thank you for your interest in the Buy Local program, unfortunately it appears that you are not eligible as you did not purchase your machine from a system builder, as stated in your diagnostic report:

    Windows License Type: Retail

    Please let me know if you have any additional questions or comments.

    Thank you,
    Chell

    Tuesday, March 20, 2007 1:20 AM