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Vista Ultimate Genuine Error

Question
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This error keeps popping up and windows can't check for updates. I downloaded the microsoft diagnostics tool and this is what I got:
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-7TF86-6RDYM-T2773
Windows Product Key Hash: jQ73tPHaY9k6qCojJ4VDwTw78Z8=
Windows Product ID: 89587-OEM-7300551-03204
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.001
CSVLK Server: N/A
CSVLK PID: N/A
ID: {C27D21E8-ABC5-4B0F-9E61-BB9775BAEB59}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_ldr.070523-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C27D21E8-ABC5-4B0F-9E61-BB9775BAEB59}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T2773</PKey><PID>89587-OEM-7300551-03204</PID><PIDType>3</PIDType><SID>S-1-5-21-1441180683-2450647442-1254386695</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D975XBX2</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BX97520J.86A.2802.2007.1024.1947</Version><SMBIOSVersion major="2" minor="4"/><Date>20071024000000.000000+000</Date></BIOS><HWID>E9CC3907018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17552</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
I would appreciate any help. Thanks.Friday, September 26, 2008 10:54 PM
Answers
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Hello Magray,
In your Diagnostic Report it shows the error code "Online Validation Code: 0x80070426". This means that the Software Licensing Service has stopped. Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Vista is unable to confirm its own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Please try the first set of steps and if it does not resolve the issue, move on to the next set.
The first sets of steps are how to set the Software Licensing Service to start at each Vista Start-up.
1. Click on the Start button and in the Start Search box type in: services.msc
2. Press the Enter key on your keyboard.
3. The Services window should now open.
4. Scroll down to Software Licensing, then right-click on it and select Properties.
5. Under the General tab, click on the Stop button.
6. Set the Startup Type to Automatic, and then click Apply.
7. Next, under Service Status, click on the Start button.
8. Last, restart your computer.
The second set of steps is the Manual steps to Force Start the Software Licensing Service. Once you type the net start slsvc command and hit Enter, if you receive any error, then, for some reason, Vista is not processing the command correctly and the issue is larger than just a Software Licensing problem. In which case, I would suggest contacting Vista support at http://support.microsoft.com
If you have access to the Start button:
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
If you do not have access to the Start button:
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
Thank you,
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Saturday, September 27, 2008 1:16 AM
Saturday, September 27, 2008 1:14 AM
All replies
-
Hello Magray,
In your Diagnostic Report it shows the error code "Online Validation Code: 0x80070426". This means that the Software Licensing Service has stopped. Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Vista is unable to confirm its own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Please try the first set of steps and if it does not resolve the issue, move on to the next set.
The first sets of steps are how to set the Software Licensing Service to start at each Vista Start-up.
1. Click on the Start button and in the Start Search box type in: services.msc
2. Press the Enter key on your keyboard.
3. The Services window should now open.
4. Scroll down to Software Licensing, then right-click on it and select Properties.
5. Under the General tab, click on the Stop button.
6. Set the Startup Type to Automatic, and then click Apply.
7. Next, under Service Status, click on the Start button.
8. Last, restart your computer.
The second set of steps is the Manual steps to Force Start the Software Licensing Service. Once you type the net start slsvc command and hit Enter, if you receive any error, then, for some reason, Vista is not processing the command correctly and the issue is larger than just a Software Licensing problem. In which case, I would suggest contacting Vista support at http://support.microsoft.com
If you have access to the Start button:
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
If you do not have access to the Start button:
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
Thank you,
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Saturday, September 27, 2008 1:16 AM
Saturday, September 27, 2008 1:14 AM -
Thank you so much for your time and help but, it appears to be a bigger issue. The software licensing would not start and gave me this error:
Windows could not start the software licensing service on local computer.
Error 0xd0000022:0xd0000022
Thanks again,
Magray21Saturday, September 27, 2008 2:40 PM