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Lost Vista CD/DVD media - Question about Activation RRS feed

  • Question

  • I just bought a Notebook with Vista Home Premium pre-installed. It came with a ton of software I didn't want, and I was having trouble trying to clear up all the space off the HDD. I started having problems so I decided to reinstall vista to start fresh.

     

    When I bought the notebook It didn't come with a vista cd, so my friend let me use his home premium just as an install disk (because I have the key that came with the notebook)

     

    Now I assume my key is already activated from the previous install, so my quesiton is..

    When I call to activate it by phone, would I have problem with them activating my key because I use a friends cd even though I have my own valid key that was part of my notebook purchase?

    I called and gave the automated person the numbers from the activation screen but it said It said it couldn't find it, so I was worried about the live rep wouldn't accept the fact that it wasn't my cd.

     

    This is the genuine diagnostic tool results:

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-MMGRK-VGQV9-9YCT8
    Windows Product Key Hash: GjdWD8Z7eBRdqQwD7ACAwHB3Kps=
    Windows Product ID: 89578-OEM-7217614-61157
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {8A224034-9D25-4FBB-9104-7832AFC34281}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox 3\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A224034-9D25-4FBB-9104-7832AFC34281}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9YCT8</PKey><PID>89578-OEM-7217614-61157</PID><PIDType>8</PIDType><SID>S-1-5-21-2058615533-2336659456-3215775208</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FZ240E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R1120J7</Version><SMBIOSVersion major="2" minor="4"/><Date>20070704000000.000000+000</Date></BIOS><HWID>A6333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Monday, December 24, 2007 4:58 AM

Answers

  •  L8155 wrote:

     so my quesiton is..

    When I call to activate it by phone, would I have problem with them activating my key because I use a friends cd even though I have my own valid key that was part of my notebook purchase?

    I called and gave the automated person the numbers from the activation screen but it said It said it couldn't find it, so I was worried about the live rep wouldn't accept the fact that it wasn't my cd.

     

    No, you should not have a problem Activating your Vista. As long as you are using a Genuine Vista Product Key that belongs to you, it doesn't matter the source of the Vista software install.

     

     

    NOTE: when you call the Activation number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter or say any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    To any users with this same problem:

      Even though I stated that it does not matter the source of the Vista software install, as long as your Product Key is Genuine.  I Do Not recomend that anyone download Vista from the internet, because even if you are going to use a Genuine key to Activate the Vista, the person that posted the Vista software, out on the internet, may have pre-loaded it with spyware, key loggers, viruses or any number of nasty things...without you even knowing it.

     

      So, If you loss you Vista CD, but still have your Genuine Vista Product Key, I recommend that you first contact the maker of your computer and see if they can send you a replacment copy. But if that doesn't work out, then do the same thing that this person did. Borrow a friend's Vista DVD and install Vista (using the Genuine Vista Product Key, that you Own)... Oh ya, and make sure you give the Vista DVD back to your friend

    Friday, December 28, 2007 12:38 AM

All replies

  •  L8155 wrote:

     so my quesiton is..

    When I call to activate it by phone, would I have problem with them activating my key because I use a friends cd even though I have my own valid key that was part of my notebook purchase?

    I called and gave the automated person the numbers from the activation screen but it said It said it couldn't find it, so I was worried about the live rep wouldn't accept the fact that it wasn't my cd.

     

    No, you should not have a problem Activating your Vista. As long as you are using a Genuine Vista Product Key that belongs to you, it doesn't matter the source of the Vista software install.

     

     

    NOTE: when you call the Activation number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter or say any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    To any users with this same problem:

      Even though I stated that it does not matter the source of the Vista software install, as long as your Product Key is Genuine.  I Do Not recomend that anyone download Vista from the internet, because even if you are going to use a Genuine key to Activate the Vista, the person that posted the Vista software, out on the internet, may have pre-loaded it with spyware, key loggers, viruses or any number of nasty things...without you even knowing it.

     

      So, If you loss you Vista CD, but still have your Genuine Vista Product Key, I recommend that you first contact the maker of your computer and see if they can send you a replacment copy. But if that doesn't work out, then do the same thing that this person did. Borrow a friend's Vista DVD and install Vista (using the Genuine Vista Product Key, that you Own)... Oh ya, and make sure you give the Vista DVD back to your friend

    Friday, December 28, 2007 12:38 AM
  • Thanks for the response. I will give them a call and activate my Windows Vista. If I have any problems I'll report here in case someone else has a similar problem.

    Thanks again!

    Friday, December 28, 2007 5:34 AM