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Product key not match with COA sticker product key has underneath the laptop. RRS feed

  • Question

  • My HP laptop Windows Media Center Edition product key not match with COA sticker product key has underneath the laptop.

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
    Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
    Windows Product ID: 76487-OEM-2211906-00803
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: c218746c-2a1c-47e7-9f06-c6de991c0c17
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c218746c-2a1c-47e7-9f06-c6de991c0c17</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2534940063-1552818316-155771764</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (RL564PA#UUF)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13     </Version><SMBIOSVersion major="2" minor="4"/><Date>20070102000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>EB7136DF0184606A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    My COA product key is *****-*****-*****-MW9BV-X9FWD

    I tried contect HP and Microsoft already. But nothing can help me.

    This key cab search bt Google.  *****-*****-9TCCK-JPCBM-B2FQ8

    Yes, now i can enjoy the Microsoft Update with that key, but for the future, i don know.

    So what can i do now? HP replace me new windows to me? Or Microsoft?

     

    Tuesday, January 30, 2007 8:24 AM

Answers

  • If you're using an OEM purchased PC - many times the product key will not match the one ont he bottom of your PC due to factory imaging specifications.

     

    Are you having any issues with validation? It looks like you're fine.

     

    -phil

    Tuesday, January 30, 2007 11:40 PM

All replies

  • If you're using an OEM purchased PC - many times the product key will not match the one ont he bottom of your PC due to factory imaging specifications.

     

    Are you having any issues with validation? It looks like you're fine.

     

    -phil

    Tuesday, January 30, 2007 11:40 PM
  • Hmmmmm factory imaging specifications dont have a program can input every different product key? Why dont just use a product key for this all pc or notebook?
    Wednesday, January 31, 2007 3:25 PM
  • Jason,

    The Product Key currently used on your HP Media Center computer seems to be HP's special imaging deployment key that they use for all of their computers shipped with Media Center Edition of XP.  The fact that it is different from the Product Key on your COA is nothing to be worried about.

    If you enter the portion of your product key into Search for this forum, you will see that many posters have computers with that same product key.

    If you look at the line below on your report and all the other reports as revealed in the Search, they are all factory Media Center installations of XP:

    Windows License Type: OEM SLP   [SLP is used by major manufacturers like Dell, HP, Acer, Toshiba, Sony, etc]
    Windows OS version: 5.1.2600.2.00010100.2.0.med   [med is short for Media Center edition]

    Also, if you look further down in the report, in the Other Data section, you will see that the entry for Manufacturer is always HP:

    <Manufacturer>HP Pavilion 061</Manufacturer><Model>PX721AA-ABA M7160N</Model>


    Wednesday, January 31, 2007 5:15 PM