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unauthorized change made to windows (authentication no longer good) RRS feed

  • Question


  • Here I am again. Ok some guy said to make sure game guard was deleted and not running. I checked every single process running and looked them up online. All were fine (windows apps, hp and java update apps, antivirus app, and of course firefox), no game guard or anything funny( is there a reaon cli.exe and a few others run more than 1 program? I saw 3 cli.exe). So the only other option is one I'd hate hate to do. Delete my brand new $80 Kaspersky Internet Security program. If windows is still buggy I'm at a loss. And I really am at a loss cause office depot did not give me system restore disks. So if windows goes bad (I don't know dos much less win) then I'm....well thats to be seen. So please tell me should I delete it? Is it no good? Please have mercy!

    verification failure code
    [0xC004D401]




    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d401
    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-HMWRX-2H482-HG4X7
    Windows Product Key Hash: 0s+PjAXscz6Q3byqn44nOzUpr4U=
    Windows Product ID: 89572-OEM-7231044-50050
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {25EE02BA-3A0B-44E3-9A13-4AB574DD5E39}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error: M:20080210221411444-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: .exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{25EE02BA-3A0B-44E3-9A13-4AB574DD5E39}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HG4X7</PKey><PID>89572-OEM-7231044-50050</PID><PIDType>8</PIDType><SID>S-1-5-21-2219548685-1796173588-4289504943</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>RR790AA-ABA SR2150NX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20070411000000.000000+000</Date></BIOS><HWID>88303507018400D6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>2FCFB98574B4872</Val><Hash>uv2Wvd1ytLrYPfPr0I7FZClidjg=</Hash><Pid>70141-057-5399002-56434</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 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


    Tuesday, February 12, 2008 4:45 AM

Answers

  •  angelle9511 wrote:

    Here I am again. Ok some guy said to make sure game guard was deleted and not running. I checked every single process running and looked them up online. All were fine (windows apps, hp and java update apps, antivirus app, and of course firefox),

     

      Almost all older versions of Antivirus programs are incompatible with Vista. (allot of them tend to like to hook into the kernel which Vista doesn't allow)  Make sure you have the most recent version of the program and that it has all the current patches.

     

     angelle9511 wrote:

     So the only other option is one I'd hate hate to do. Delete my brand new $80 Kaspersky Internet Security program. If windows is still buggy I'm at a loss.

     

    You may want to look at the Kaspersky forums, specificly the post from fuzzy (3rd post down) in thread http://forum.kaspersky.com/index.php?showtopic=49266 he seems to have had an issue similar to yours. The issue was caused by a load timing issue with Kaspersky and it was resolved by following Lucian Bara's suggestion (2nd post down).

     

     angelle9511 wrote:

    And I really am at a loss cause office depot did not give me system restore disks. So if windows goes bad (I don't know dos much less win) then I'm....well thats to be seen. So please tell me should I delete it? Is it no good? Please have mercy!

     

      Your Diagnostic Report states that your computer is a Compaq-Presario. All Compaq computers come with a Windows Restore process. Each computer manufacturer does it different (some include a disk, some have it on a partition on the computer's hard drive) so I am unsure how Compaq does it (but I know for a fact that they do...it's in their contact with Microsoft). You should be able to find how to conduct the Windows Restore process in the documentation that came with your computer or by contacting Compaq.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, February 12, 2008 9:17 PM