CRM dynamics online integration to Outlook RRS feed

  • Question

  • I have today started CRM dynamics onlne free trial.  I have not succeeded to integrate it to my existing Outlook.  It stops to the phase when testing the connection to the dynamics server.  What's wrong?
    Wednesday, August 21, 2013 12:34 PM

All replies

  • 1. Make sure you can login via IE

    2. Assume you are using O365 CRM, in the URL place you should type https://disco.crm5.dynamics.com or select the CRM Online from the Dropdown.

    3. Make sure the date/time and time zone is accurate. Time difference no more than 1 minute

    4. Upgrade your Outlook client to at least UR12.

    Hope this helps


    Thursday, August 22, 2013 6:37 AM
  • Does the installation display any errors? If not, please check the Event Viewer on the machine where you are configuring the Outlook client and look for any errors. This will give you a better indication as to what is going on.

    Thursday, August 22, 2013 7:36 AM