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validation issues RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VKVVB-HRFHM-MJ6DF
    Windows Product Key Hash: GDfEdNsnMVSYCuWEbmPTASoK2VM=
    Windows Product ID: 00371-152-2606635-85049
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {0B9995D7-6364-4072-B9CF-20D7FEAD7A29}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 100
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0B9995D7-6364-4072-B9CF-20D7FEAD7A29}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MJ6DF</PKey><PID>00371-152-2606635-85049</PID><PIDType>5</PIDType><SID>S-1-5-21-2783123117-3035780084-891056052</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite U400</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.80   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080313000000.000000+000</Date></BIOS><HWID>0F303507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>532715CC1338D86</Val><Hash>FXQeGpPG1tLOtKwHPH5ka+poCSw=</Hash><Pid>89388-707-8929412-65022</Pid><PidType>14</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>9D145B5F2F7DF78</Val><Hash>YpV3ugTp21SI+y5EhcIVNYyOnVs=</Hash><Pid>81610-956-4235266-62297</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B0C8C50C5C25F44</Val><Hash>6PjKUrd8O3yiynNAFo0FEZQg0lA=</Hash><Pid>81602-930-9618812-68349</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-152-260663-01-3081-7600.0000-1482010
    Installation ID: 012522266182139436497530136331212776900852239682104181
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: MJ6DF
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 19/06/2010 8:54:43 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:19:2010 20:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAIAAQABAAAAAgABAAEAeqg4afhrRoNi7KCA5t1k3ILPprDWTBJHoPsqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   TOSQCI  TOSQCI00
      HPET   TOSQCI  TOSQCI00
      BOOT   PTLTD   $SBFTBL$
      MCFG   TOSQCI  TOSQCI00
      SLIC   TOSQCI  TOSQCI00
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci


    Unable to validate-why does MS make it too difficult to ask questions. It really is unnecessary, seems like self importance to me.I thinkI shall try a Mac-less hassles I think. How can I validate products I bought the MS discks to do so.

    Saturday, June 19, 2010 1:02 PM

Answers

  • Hello toooldtocare,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 101 Not Activated

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    At the moment your Toshiba Satellite computer has three installations of Office-family products.

    1.  Your Office Enterprise 2007 is a nongenuine Volume Licensing installation that was done with a nongenuine Invalid Volume Licensing product Key.  Invalid means that the product key was mae upo by a pirating program called a Key Generator, of KeyGen for short.  Since this product key was never officially issued by Microsoft, it is Invalid.

    2.  Your standalone installation of Office Outlook 2007 is a genuine retail licensed installation, so no worried there.

    3.  Your Office Home and Student 2007 is a retail licensed installation that is not yet activated.  Until it is activated, the Validation system cannot provide a Validation status to tell us if it is Genuine or not, but it is very unusual for Office H&S 2007 to be counterfeited, so after activation it will most likely Validate just fine.

    In order to Get Genuine, here's what you have to do:

    1.  From the Programs applet of Control Panel, select and uninstall Office Enterprise 2007.  Restart the computer twice.

    2.  Click Start>All Programs>Office Home and Student 2007>Word.  When Word starts, it should present you with the actiation wizard; if so, activate normally online.  If no activation wizard, in Word click on the Office button, then Word Options button, then Resources, then click on the Activate button and activate online normally.  After activation, restart once.

    3.  Now visit www.microsoft.com/genuine and click on the Validate Office button.  Your Office H&S 2007 and Outlook 2007 should validate normally.

    Post back to let us know how you did :-)


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, June 20, 2010 11:35 AM

All replies

  • "toooldtocare" wrote in message news:bf633a20-6b94-46a7-afa8-1b9a168aae32...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VKVVB-HRFHM-MJ6DF
    Windows Product Key Hash: GDfEdNsnMVSYCuWEbmPTASoK2VM=
    Windows Product ID: 00371-152-2606635-85049
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Unable to validate-why does MS make it too difficult to ask questions. It really is unnecessary, seems like self importance to me.I thinkI shall try a Mac-less hassles I think. How can I validate products I bought the MS discks to do so.


    You have an Invalid VLK showing for your Office install - and it's Office Enterprise.
    Office Enterprise is only sold to large organisations (usually more that 100 PC's) for use on their PC's If your PC belongs to a large organisation, see your System Administrator, and ask them for assistance
     
    If your PC is not owned by a large organisation, then whoever sold you lour Office install did so illegally.
    You need to make it legal, and pursue the vendor for a refund (if you can find them!).
    The only way to make it legal is to uninstall the illegal one, and install a legal one - which one is then up to you.
    You MAY be able to get a discount or even a free copy of Office, if you follow the link on the Notification, attempt to Validate Office, and when it fails, following the links from there.
     
    HTH
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 19, 2010 1:36 PM
  • Hello toooldtocare,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 101 Not Activated

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    At the moment your Toshiba Satellite computer has three installations of Office-family products.

    1.  Your Office Enterprise 2007 is a nongenuine Volume Licensing installation that was done with a nongenuine Invalid Volume Licensing product Key.  Invalid means that the product key was mae upo by a pirating program called a Key Generator, of KeyGen for short.  Since this product key was never officially issued by Microsoft, it is Invalid.

    2.  Your standalone installation of Office Outlook 2007 is a genuine retail licensed installation, so no worried there.

    3.  Your Office Home and Student 2007 is a retail licensed installation that is not yet activated.  Until it is activated, the Validation system cannot provide a Validation status to tell us if it is Genuine or not, but it is very unusual for Office H&S 2007 to be counterfeited, so after activation it will most likely Validate just fine.

    In order to Get Genuine, here's what you have to do:

    1.  From the Programs applet of Control Panel, select and uninstall Office Enterprise 2007.  Restart the computer twice.

    2.  Click Start>All Programs>Office Home and Student 2007>Word.  When Word starts, it should present you with the actiation wizard; if so, activate normally online.  If no activation wizard, in Word click on the Office button, then Word Options button, then Resources, then click on the Activate button and activate online normally.  After activation, restart once.

    3.  Now visit www.microsoft.com/genuine and click on the Validate Office button.  Your Office H&S 2007 and Outlook 2007 should validate normally.

    Post back to let us know how you did :-)


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, June 20, 2010 11:35 AM