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CRM 2015 - Open a closed Phonecall RRS feed

  • Question

  • I exported a closed phone call to re-import. just changed Activity Status from Completed to Open. Tried to import to get a failure message - Cannot update Closed or Cancelled activity.

    This works OK in CRM 2011. Is anything changed in CRM 2015?

    I am also randomly getting this same error on a plugin using SetStateRequest where I update both State and Status.

    Could somebody help please what is happening here?

    Thanks in advance.


    • Edited by Gatotkacha Friday, July 8, 2016 4:58 PM
    Friday, July 8, 2016 4:46 PM