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Subscription-Call Me Stupid???

Question
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I purchased a subscription on 7/23/08 and have been told each time I start my computer that I need to subscribe, I THOUGHT I DID THAT. Was not given a code.
Need Some Help
Ken V
Friday, October 31, 2008 10:09 PM
Answers
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Hello Ken, after subscribing, One Care must be activated. Open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase your One Care subscription. Your subscription status will be recognized and One Care will activate.
Friday, October 31, 2008 10:43 PMModerator
All replies
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Hello Ken, after subscribing, One Care must be activated. Open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase your One Care subscription. Your subscription status will be recognized and One Care will activate.
Friday, October 31, 2008 10:43 PMModerator -
I having basically the same issue. I clicked on subscribe and a message came up saying the name was not associated and I needed to either purchase the program or enter an activation key. I've already purchased it and I don't have an activation key. (it was purchased on 102808)Sunday, November 2, 2008 3:38 AM
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Hello fivtwenty7, are you sure you are using the same Live ID and password used to purchase your subscription?Monday, November 3, 2008 3:06 AMModerator
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If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.
If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.
If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2
For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm
-steve
Monday, November 3, 2008 3:58 PMModerator