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Back up problem RRS feed

  • Question

  • I am trying to do a backup and One Care processes up to 10% and then tells me it can't find my disc burner. I have already had my computer looked at by experts and there is nothing wrong with my disc burner. What is the problem?

     

    Deanne

     

    Friday, December 28, 2007 7:05 PM

Answers

  •  Deanne Beal wrote:

    I am trying to do a backup and One Care processes up to 10% and then tells me it can't find my disc burner. I have already had my computer looked at by experts and there is nothing wrong with my disc burner. What is the problem?

     

    Deanne

     

     

    It is possible that other software installed and/or running on your PC is conflicting with the OneCare backup component or something is broken with OneCare. I recommend that you contact OneCare support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve
    Friday, December 28, 2007 7:44 PM
    Moderator