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Having trouble with my Microsoft Office 2003 standard edition product key RRS feed

  • Question

  • As of today I cannot access any of my MS Office applications(Word, Excel, etc).  I click to convert and enter my product key, but it says it is not valid.  I have tried the product key from my original MS Office 2000 CD case and then also the key that I obtain from 2 different key finder applications...neither one is accepted by the Activation Wizard.  The Wizard says my "Trial" version expired in 1/31/07, I don't know how that can be true since today is 10/13/09 and I've been using the programs forever on my pc.  I've done more research on this than I've ever wanted to and from what I've read a Trial version only lasts 60 days so I don't know why today of all days it's suddenly 2 years+ expired.  Can someone please suggest how I might be able to use my MS Office apps again?  Without having to buy new software?
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-37FFT-YDT9V-9XJ2D
    Windows Product Key Hash: +sWLI23ZL1hIJ13n+zDfnpG9LJA=
    Windows Product ID: 89578-OEM-7318216-31146
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {96C400E8-E2B6-4BC1-8B87-D48AF9B2CD81}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96C400E8-E2B6-4BC1-8B87-D48AF9B2CD81}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9XJ2D</PKey><PID>89578-OEM-7318216-31146</PID><PIDType>3</PIDType><SID>S-1-5-21-648398782-1339178972-1748156304</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MX6956                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>77.07   </Version><SMBIOSVersion major="2" minor="4"/><Date>20060821000000.000000+000</Date></BIOS><HWID>001D3C07018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Gateway</name><model>MX6956</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>728748D47A5F1E2</Val><Hash>Expv0xHsYBNAdXjqyAXu60l21pE=</Hash><Pid>70141-OEM-5624103-05238</Pid><PidType>13</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-182-131146-02-1033-6000.0000-1042008
    Installation ID: 001836272752307634800953819662258375765911714765380122
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 9XJ2D
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ+0qNZ7ZJU2F0jkonCoVs5P8vTcjP635P+sVvRI

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GATEWA  M366   
      FACP   GATEWA  M366   
      HPET   GATEWA  M366   
      BOOT   GATEWA  M366   
      MCFG   GATEWA  M366   
      APIC   GATEWA  M366   
      SSDT   PmRef  CpuPm

     

     

    • Moved by Carey FrischMVP Wednesday, October 14, 2009 3:18 AM Moved to relevant category (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Wednesday, October 14, 2009 3:05 AM

Answers

  • Hello kwheaton,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 102
    Microsoft Office Standard Edition 2003 - 100 Genuine

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Your installation of Office Standard 2003 is a Trial edition of Office Standard 2003.

    In order to convert this Trial edition to a perpetually licensed edition you have to purchase a Product Key.  Once you have a genuine Product Key, you would follow the instructions in this MS KB article:  http://support.microsoft.com/kb/831023

    Product keys that are from another version of Office (you mentioned Office 2000) are not going to work to convert a Trial ediiton of Office 2003.

    Likewise, Product Keys that are already present on the computer, which would be for the installed Trial of Office and for Windows,which you would discover with keyfinder utilities, are not going to convert a Trial edition of Office 2003.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, October 14, 2009 3:41 AM