Error config organization in Dynamics CRM 2011 Client for Outlook

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  Hello,

  I installed Dynamics CRM 2011 Client for Outlook in 5 machines (4 machines Works perfectly) and in one of them I have an error in configure and sync the organization. This machine is on Windows 8 and Office 2010. I cant find the problema.

  If someone have any idea...

  Thanks in advance.

  This is the registry file:

  12:30:09|   Info| === Se inició el registro del asistente para configuración de Microsoft Dynamics CRM para Outlook: 09/12/2014 12:30:09 ===
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
  12:30:09|   Info| Client Configuration Wizard Version      : 5.0.9690.4376
  12:30:09|   Info| Client Configuration Wizard LanguageID   : 3082
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
  12:30:09|   Info| Query all rows in profile table
  12:30:09|   Info| Outlook is  initialized
  12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
  12:30:09|   Info| Client Configuration Wizard Running Mode : Normal
  12:30:09|   Info| Configuration file Type : OnPremise.
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
  12:30:09|   Info| Logon mapi store
  12:30:09|   Info| Logon admin service
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
  12:30:09|   Info| Query all rows in msg service table
  12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
  12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
  12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
  12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
  12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
  12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
  12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
  12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
  12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
  12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
  12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
  12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
  12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
  12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
  12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
  12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
  12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
  12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
  12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
  12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
  12:30:19|   Info| Current UTC date/time from server.LOCAL: 12/09/2014 11:30:19
  12:30:19|   Info| NetApiStatus for NetApiBufferFree: 0
  12:30:19|   Info| Client UTC Date/Time: 12/09/2014 11:30:19
  12:30:19|   Info| Difference (in minutes) between client time and actual time: 0.000132475
  12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
  12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
  12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
  12:30:20|  Error| Error connecting to URL: server.server.com:444/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Credentials required
     en Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.AuthenticateClaims()
     en Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.SignIn()
     en Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
     en Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
     en Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  12:30:32|   Info| Fill organization comboBox with server information.
  12:30:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
  12:30:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
  12:30:34|   Info| Action type : Add.
  12:30:34|   Info| Add GlobalRepositoryConfigurator.
  12:30:34|   Info| Add AddinConfigurator.
  12:30:34|   Info| Add OrganizationRepositoryConfigurator.
  12:30:34|   Info| Add PrimaryConfigurator.
  12:30:34|   Info| Add OutlookConfigurator.
  12:30:34|   Info| Add FinalConfiguratorConfigurator.
  12:30:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
  12:30:34|   Info| Get action list.
  12:30:34|   Info| Get action total progress : 55.
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
  12:30:34|   Info| Action command type : Add.
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
  12:30:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
  12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
  12:30:35|   Info| Client Compatibility result: 0
  12:30:35|   Info| Client is compatible with the server
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
  12:30:35|Warning|  deleting folder C:\Users\JBLANCO\AppData\Local\Microsoft\MSCRM\Traces: El proceso no puede obtener acceso al archivo 'JAVIERBLANCO-Microsoft.Crm.Application.Outlook.ConfigWizard-Client-20141209-1.log' porque está siendo utilizado en otro proceso.. Marking it for the deletion upon the reboot.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
  12:30:35|   Info| Deleted user application files.
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
  12:30:35|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
  12:30:35|   Info| Set default settings to client configuration.
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
  12:30:35|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
  12:30:35|   Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
  12:30:35|   Info| Created Crm allow list key.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
  12:30:35|   Info| Set laptop client registry key values.
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
  12:30:35|   Info| No extended chars in //server.server.com:444/XRMServices/2011/Organization.svc were found. No need for short naming.
  12:30:35|   Info| Set platform root registry keys.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
  12:30:35|   Info| Set platform root key value.
  12:30:35|   Info| Set user id registry key.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
  12:30:35|   Info| Set configuration registry key values.
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
  12:30:35|   Info| Added SQM registry keys.
  12:30:35|   Info| Added SQM queue directory.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
  12:30:35|   Info| Added SQM registry key values and directory.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
  12:30:35|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
  12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
  12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
  12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
  12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
  12:30:35|   Info| Registered the form region for IPM.Note in Office registry hive.
  12:30:35|   Info| Registered the form region for IPM.Appointment in Office registry hive.
  12:30:35|   Info| Registered the form region for CRM.Task in Office registry hive.
  12:30:35|   Info| Registered the form region for CRM.Contact in Office registry hive.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
  12:30:35|   Info| Created Crm integrate key.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
  12:30:35|   Info| Set org-based registry values.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
  12:30:35|   Info| Set Primary Org values.
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
  12:30:35|   Info| Logon mapi store
  12:30:35|   Info| Logon admin service
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
  12:30:35|   Info| Query all rows in msg service table
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
  12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
  12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
  12:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore
  12:31:15|   Info| Logon mapi store
  12:31:15|   Info| Logon admin service
  12:31:15|  Error| Exception :     en Microsoft.Interop.Mapi.CRcwMsgServiceAdmin.CreateMsgServiceEx(String ServiceName, String DisplayName, IntPtr UIParam, IMsgServiceAdmin_CreateMsgService_Flags Flags)
     en Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore(Guid organizationId, Guid userId, String serverUrl, String organizationName, String displayName)
     en Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
     en Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)

  Thursday, December 18, 2014 6:25 PM