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WIN XP Activation Issues

Question
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I was having problems with my PC, so I reimaged with a fresh copy of WIN XP. I have both a WIN XP HE product key with original CD (that now shows an error during install due to scratches on the CD--my educated guess) and the WIN XP product key on the memory cover for my Dell laptop (with a WIN XP OS CD for Dell). I'm unable to activate XP via phone (the VRU says my installation ID is not valid) or online with either product key (which I assume belong to me since I own the documentation for both). According to the last 15 characters of the key I extracted from my PC and pasted below, it appears my PC has the OEM key. How do I change that and use the one stuck to my PC? Help!
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1Cached Validation Code: N/A
Windows Product Key: *****-*****-MC4VM-QY6XY-R38TB
Windows Product Key Hash: NejBPSIaVI2Pvbhwzbcr7VceLkU=
Windows Product ID: 76487-OEM-2211906-02960
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {F7339B88-534A-4A11-B9DA-CF6256C7A78E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Resolution Status: Not ActivatedWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F7339B88-534A-4A11-B9DA-CF6256C7A78E}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R38TB</PKey><PID>76487-OEM-2211906-02960</PID><PIDType>2</PIDType><SID>S-1-5-21-776561741-1767777339-682003330</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>ME051 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20060226000000.000000+000</Date></BIOS><HWID>1999391701840073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 4001:Dell Inc|4001:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/ATuesday, December 29, 2009 7:01 AM
Answers
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Hello Mickey Mantle,
First, just to clarify, a product key for XP Home will not activate an installation of XP Pro, and vice versa.
Next, your current installation of XP Pro is not what is normally seen on an OEM SLP installation of Windows XP that was done with the original Dell image or with Dell PC Restore or with the Dell OS Reinstallation CD. In all of these cases, the reported partial product key would be the standard Dell XP Pro deployment key, which is "Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT".
I would recommend that you back up and offload any valuable data, docs, music, pix, email, and etc, then use the Dell supplied recovery solution to install the original license for Windows XP Pro back onto your Dell computer.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Friday, January 1, 2010 12:03 AM
Tuesday, December 29, 2009 3:52 PM