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Email Test access configuration in crm2011

Question
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Hi all,
i Installed CRM email router in CRM2011 Server 64 bit and successfully done Users,queus and deployment.
Once i started checking in Test access by clicking Test access it througs mea n error.
Please find the screen sot below.
Expecting your answers asap.
Saturday, February 16, 2013 10:48 AM
All replies
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Hi,
Which version of Email Router you have? 64 bits?
I take this note from microsoft:
Running Microsoft Dynamics CRM E-mail Router and E-mail Router Configuration Manager (32-bit) is not supported on a Windows Server 64-bit operating system, in Windows-On-Windows (WOW) mode. Install and run the 64-bit version of the Microsoft Dynamics CRM E-mail Router.
Hope this helps.
If i answered your question, please mark the response as an answer and also vote as helpful.
Pedro Azevedo Crm Specialist 4.0\2011
- Proposed as answer by Azevedo PedroMVP Saturday, February 16, 2013 11:06 AM
Saturday, February 16, 2013 11:06 AM -
Hi Azevedo,
Thanks for your reply
I have Software Package which was given by Microsoft, that package containing Microsoft CRM 2011 S/w, Email Router Etc.,..
By using that only we installed CRM 2011 Server S/w, after 5 months we are installing EMAIL through that s/w only..
Am using 64-bit s/w Crm2011 and Email router.
Please guide.
Saturday, February 16, 2013 2:10 PM -
Hi,
Did you check Intalation Guide of Email Router, there are some exceptions.
Hope this helps.
If i answered your question, please mark the response as an answer and also vote as helpful.Pedro Azevedo Crm Specialist 4.0\2011
Saturday, February 16, 2013 3:54 PM -
I would uninstall and re-install using the router from this link. Then of course apply the matching UR that you have your CRM server on
http://www.microsoft.com/en-us/download/details.aspx?id=27818
- Edited by ChrisDodgson1 Tuesday, February 19, 2013 3:17 PM
- Proposed as answer by ChrisDodgson1 Wednesday, February 20, 2013 3:52 PM
Tuesday, February 19, 2013 3:17 PM -
Hi all,
I found that issue
i didnt install the Update Roll up 8, so only i got that error.
Wednesday, February 20, 2013 12:28 PM