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Vista key went inactive RRS feed

  • Question

  • I last used this computer (a DELL Inspiron in April & Windows ran fine.  Today (July 31), it says that my Vista Home Edition Key is not longer valid.  (KEY: REMOVED).

    May be related to the SP1/SP2 issue.

    How do I get my computer running again?

     

    Sunday, August 1, 2010 1:26 AM

Answers

  • Download and install the updated  Dell – Bios Version A17 and then restart your computer.  Then visit  Genuine Microsoft Advantage and click on Validate Windows, then restart your computer again.
    Carey Frisch
    Sunday, August 1, 2010 1:37 AM
    Moderator
  • Thanks.  I think this will help.  Unfortunately, DELL requires that the battery be charged, but mine died, so I'll have to buy a new one.
    Sunday, August 1, 2010 2:49 AM

All replies

  • Here is my Diagnostic Report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {8EAF516A-04F1-4F99-AA3B-4C041FD317DF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8EAF516A-04F1-4F99-AA3B-4C041FD317DF}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1962773005-3429629012-2071794167</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20060728000000.000000+000</Date></BIOS><HWID>EB303507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Hawaiian Standard Time(GMT-10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600096-02-1033-6000.0000-0892010
    Installation ID: 000482727945854862325294907035333913271751462832076305
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: CH4CG
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ/KTAbONnaM0OpOjmI0nxza8vSMFBQ23oGsVvRI

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M07    
      FACP            DELL          M07    
      BOOT            DELL          M07    
      MCFG            DELL          M07    
      SSDT            PmRef        CpuPm

    Sunday, August 1, 2010 1:26 AM
  • Download and install the updated  Dell – Bios Version A17 and then restart your computer.  Then visit  Genuine Microsoft Advantage and click on Validate Windows, then restart your computer again.
    Carey Frisch
    Sunday, August 1, 2010 1:37 AM
    Moderator
  • Thanks.  I think this will help.  Unfortunately, DELL requires that the battery be charged, but mine died, so I'll have to buy a new one.
    Sunday, August 1, 2010 2:49 AM
  • "csmith1776" wrote in message news:02ac2096-439d-43f3-a5ef-22e84a5415d8...
    Thanks.  I think this will help.  Unfortunately, DELL requires that the battery be charged, but mine died, so I'll have to buy a new one.

    So long as the machine is plugged in to a reliable power source, it should still work fine - a battery is not 'required' AFAIK, just good safety practice.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 1, 2010 8:37 AM
    Moderator
  • Download and install the updated  Dell – Bios Version A17 and then restart your computer.  Then visit  Genuine Microsoft Advantage and click on Validate Windows, then restart your computer again.
    Carey Frisch


    Alternatively, you can change the Product Key to the one listed on the sticker on the side or bottom of the PC (some laptops have the sticker inside the battery compartment) and then Activate by Phone.

    Thank you,


    Darin MS
    Tuesday, August 3, 2010 7:32 PM