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  • Question

  • When I purchased my hard drive it was already on the drive.....I keep getting the message that my computer cannot be classified as genuine.  Can someone tell me what I need to do?  I use this software a lot, matter of fact I have and are using the Publisher as I type.....what do I need to do?  I do not want to buy anything either!
    • Moved by Darin Smith MS Wednesday, February 17, 2010 10:24 PM Office Issue moved to Office forum (From:Windows Vista Validation Issues (Windows Vista))
    Wednesday, February 17, 2010 12:56 AM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, February 23, 2010 6:42 PM
    Thursday, February 18, 2010 10:32 PM

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, February 23, 2010 6:42 PM
    Thursday, February 18, 2010 10:32 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Tuesday, February 23, 2010 6:42 PM