Activation problem, cannot activate win xp RRS feed

  • Question

  • I have had problem after problem with my computer.  I finally got it reformatted then had issues with the internet.  After all has been done, I need to reactivate windows xp.  No can do.  Called to activate, couldn't do it on line.  Got support number entered code and no help there either, re called support they gave me a new id that didn't do it.  I was told to call customer service and they are not in who can help me?


    Tuesday, February 5, 2008 6:27 AM


  • Please follow this simple troubleshooting procedure:


    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012


    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".


    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25


    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.


    Tuesday, February 5, 2008 1:32 PM