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couterfiet microsoft windows, product key no longer works in this area RRS feed

  • Question

  • I emailed the situation and they stated in takes 24 hours to respond back to me by email.  Letting me know if they are able to take care of the situation.  Why after all this time that I have had this computer the product key no longer works in this area?  Why would it have ever changed?  I dont go and take things like that upon myself.  Why all of a sudden do I have counterfiet software?  Before when I use to go to internet explorer, it would do a disk check on the c drive.  It no longer is doing that.  Why isnt the validation process working?  Why all of a sudden the product key will not allow windows XP to validate?  Hope someone can help with this situation!
    Monday, April 5, 2010 5:58 AM

Answers

  • Please follow these steps for assistance:

    Hello jehovah god,

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 5, 2010 1:18 PM

All replies

  • Please follow these steps for assistance:

    Hello jehovah god,

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 5, 2010 1:18 PM
  • No reply from original poster.

    Issue is assumed to be resolved.

    Closing thread


    Darin MS
    Friday, April 9, 2010 6:22 PM