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  • Question

  • I thought One care had a anti virus, my onecare is indicating a good (Green) status

    but i have a Red X on the Window Security Alert and it says no anti virus

     

    Help

    Wednesday, March 18, 2009 2:04 PM

Answers

All replies

  • If you are using Vista see this Microsoft Knowledge Base article to resolve the issue - http://support.microsoft.com/kb/944175/
    If you have this issue in XP please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim
    Wednesday, March 18, 2009 2:46 PM
    Moderator
  • It appears I have similar problem (on both my computers). I have tried suggested remedy for Vista Security Center not recognising Onecare. Have also followed other suggestions on the forum to rebuild repository, but just seem to be going round in a big circle.
    Friday, March 20, 2009 8:05 PM


  •  I have same problem on both comps in my onecare circle it started after onecare update on wed 3/18 after a reboot windows security center reports no antivirus and no firewall. if i goto onecare and disable them then restart them everthing is good till next reboot then same problem
    Friday, March 20, 2009 11:24 PM
  • DavidL123 said:

    It appears I have similar problem (on both my computers). I have tried suggested remedy for Vista Security Center not recognising Onecare. Have also followed other suggestions on the forum to rebuild repository, but just seem to be going round in a big circle.



    Have a look at this thread: Sticky: windows security center error - Vista / OneCare 2.5.2900.22

    It's under investigation. OneCare *is* running, but there seems to be a disconnect between it and the Security Center on Vista in some cases (if not all).

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Saturday, March 21, 2009 12:06 AM
    Moderator