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WGA reporting wrong status RRS feed

  • Question

  • Hi,

     

    WGA is reporting my version of XP is not genuine. When I run the tool recommended in some of the other posts, this is what i get....

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
    Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
    Windows Product ID: 55274-OEM-2211906-00107
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 85df4419-810f-4d88-9c96-0a227b6c9498
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>85df4419-810f-4d88-9c96-0a227b6c9498</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>55274-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-2806284603-2763569999-1045926798</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>26814GU</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1OET39WW (1.05 )</Version><SMBIOSVersion major="2" minor="31"/><Date>20030509000000.000000+000</Date><SLPBIOS>IBM CORPORATION,IBM CORPORATION</SLPBIOS></BIOS><HWID>0E9B3907018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>IBM Corporation</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>746F708538AD01C</Val><Hash>7layDnOtA/mSmcZZD5e1GvoN+Js=</Hash><Pid>54197-700-8030863-16008</Pid><PidType>1</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17453</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    What do I do to resolve this ANOYANCE!!!!???

    Wednesday, May 23, 2007 4:29 PM

Answers

  • gdsh:

     

    Are you having any special security settings on your PC such as remote-security profile/etc?

     

    I would suggest updating to the latest version of WGA Notifications here (http://go.microsoft.com/fwlink/?linkid=69498) which has different and enhanced logic for users with problems Validating with special security needs.

     

    -phil

    Wednesday, May 23, 2007 10:48 PM

All replies

  • Can you copy and paste the text exactly what it is saying?  Also were there any error codes you reveived?  Thank you.

     

     

    Stephen Holm, MS

    OGA and WGA Forum Manager

    Wednesday, May 23, 2007 6:24 PM
  • It says ....

     

    "This copy of Windows is not genuine, you may be a victim of software counterfeiting"

     

    I want to stop this message and also remove WGA from my system tray.

     

    When I try to run the validation, it doesn't run because it cannot download or run the ActiveX component. I have tinkered with all the recommended settings to no avail.

    Wednesday, May 23, 2007 7:39 PM
  • gdsh:

     

    Are you having any special security settings on your PC such as remote-security profile/etc?

     

    I would suggest updating to the latest version of WGA Notifications here (http://go.microsoft.com/fwlink/?linkid=69498) which has different and enhanced logic for users with problems Validating with special security needs.

     

    -phil

    Wednesday, May 23, 2007 10:48 PM