Your issue appears to be outside the scope of the Genuine Advantage forum. In an attempt to assist I would like to provide some information which may help. Recovery CD’s are specific to your computer manufacturer. Please contact Dell @ 1-800-624-9896 for assistance. They should be able to assist with your request and/or questions. Since the telephone number and web sites may change I cannot make any warranty as to their validity.
I have included their contact information here for your convenience: