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CRM 2011 : UI Datetime problem RRS feed

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    Hi,

    I am using current date time to be set on CRM field in my plug-in as follows.

                    Entity contact = new Entity("contact");

                contact.Attributes.Add("contactid", contactid);

                contact.Attributes.Add("new_lastcontactedon", DateTime.Now);

                service.Update(contact);

    Plug-in is registered in my on-line CRM instance. so when plug-in hits the DateTime.Now it stores the GMT 0.00 Time in database. But when I see that time in UI then it should show the time based on my configured Time zone. But still I am seeing a GMT 0.00 time on my UI.

    So for the record which is processed on GMT 3/27/2013 8:14 AM ( GMT 0.00 ), it should show me 3/27/2013 1:44 PM ( GMT +5.30) on UI.

    Any Ideas?

    Thanks and regards,
    Hiren Solanki.
    Please vote or mark as a answer if it helped you.

    Wednesday, March 27, 2013 8:44 AM

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    Hi Hiren,

    Yes - When use use the UtcNow, the TimeZone is set to UTC (+00:00) and stored in the database - when it is read in by the UI, the time is then converted to the local time zone from the user settings.

    hth

    Scott Durow
    Read my blog: www.develop1.net/public     Follow Me on Twitter
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Marked as answer by Solanki Hiren Wednesday, March 27, 2013 11:02 AM
    Wednesday, March 27, 2013 10:25 AM
    Answerer

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    Are you trying to set a UTC date time in your plugin or a local time?

    Try using:

    contact["new_lastcontactedon"] = DateTime.UtcNow;

    You might find blog post I did on a related subject useful: http://www.develop1.net/public/post/Dynamics-CRM-DateTimes-the-last-word.aspx

    hth

    Scott Durow
    Read my blog: www.develop1.net/public     Follow Me on Twitter
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Wednesday, March 27, 2013 9:34 AM
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    The server stores all dates in UTC time, and when you use DateTime.Now it is getting the local time from the server. When you update a record through a plugin it is also setting the UTC time, so when a user reads the value on a form, it thinks it is UTC and converts it to local time which means it appears incorrect.

    To fix this you can simply set the date in UTC time using DateTime.UtcNow.

    http://www.magnetismsolutions.com/blog/paulnieuwelaar/2012/03/13/Set_Date_Time_Field_to_Now_in_Plugin_Dynamics_CRM_2011.aspx

    Hope that helps

    Paul

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    Wednesday, March 27, 2013 9:37 AM
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    Thanks Scott,

    That worked. I think that when we do "DateTime.UtcNow", will it send my current CRM specified time back to CRM  and CRM will store the date by converting to UTC ( +0.00) and when I see on my CRM form I see back the hours adjusted to my time zone specific ?

    Thanks and regards,
    Hiren Solanki.
    Please vote or mark as a answer if it helped you.

    Wednesday, March 27, 2013 10:18 AM
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    Hi Hiren,

    Yes - When use use the UtcNow, the TimeZone is set to UTC (+00:00) and stored in the database - when it is read in by the UI, the time is then converted to the local time zone from the user settings.

    hth

    Scott Durow
    Read my blog: www.develop1.net/public     Follow Me on Twitter
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Marked as answer by Solanki Hiren Wednesday, March 27, 2013 11:02 AM
    Wednesday, March 27, 2013 10:25 AM
    Answerer